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منتدى الدعم

The download from this link https://www.mozilla.org/en-US/firefox/all/ doesn't do anythying.

Posted

When I access this site using MS Edge or Google Chrome, I get the website is not configured properly.

If I click on the Update Firefox from FF browser, it downloads an installer which continually says it is installing, yet never completes.

When I access this site using MS Edge or Google Chrome, I get the website is not configured properly. If I click on the Update Firefox from FF browser, it downloads an installer which continually says it is installing, yet never completes.

Chosen solution

The problem is with ZoneAlarm. I disabled ZA, downloaded the the setup file, and re-enabled ZA, and installed the 59.0.1

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

FredMcD
  • Top 10 Contributor
4398 solutions 61694 answers

See if this helps;

  • configured their website improperly

How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

See if this helps; *configured their website improperly How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER

صاحب السؤال

When I access the site using Firefox (59.0), no download is started. No messages are displayed. When I access the site using Edge or Chrome, I get the website not configured properly message.

I am using Windows 10, and ZoneAlarm.

I only get this error when trying to download the firefox update, 59.0.1, from mozilla.

When I access the site using Firefox (59.0), no download is started. No messages are displayed. When I access the site using Edge or Chrome, I get the website not configured properly message. I am using Windows 10, and ZoneAlarm. I only get this error when trying to download the firefox update, 59.0.1, from mozilla.
James
  • Moderator
1603 solutions 11349 answers

The fact that you are getting it with Edge and Chrome also means it is not a issue with Firefox.

The https://www.mozilla.org/en-US/firefox/all/ is not the issue.

Zonealarm or some other security related software may be affecting your https:// connections as above article is example of that.

Also make sure your time/date is correct on your Windows.

You can try from http://archive.mozilla.org/pub/firefox/releases/59.0.1/win64/ as just pick the folder for your language. This will be the full setup and not the small online stub installer.

The fact that you are getting it with Edge and Chrome also means it is not a issue with Firefox. The https://www.mozilla.org/en-US/firefox/all/ is not the issue. Zonealarm or some other security related software may be affecting your https:// connections as above article is example of that. Also make sure your time/date is correct on your Windows. You can try from http://archive.mozilla.org/pub/firefox/releases/59.0.1/win64/ as just pick the folder for your language. This will be the full setup and not the small online stub installer.

Modified by James

Chosen Solution

The problem is with ZoneAlarm. I disabled ZA, downloaded the the setup file, and re-enabled ZA, and installed the 59.0.1

The problem is with ZoneAlarm. I disabled ZA, downloaded the the setup file, and re-enabled ZA, and installed the 59.0.1
FredMcD
  • Top 10 Contributor
4398 solutions 61694 answers

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.