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Has anyone noticed a fundamental error in the new Quantum release??

  • 19 ردًا
  • 1 has this problem
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  • آخر ردّ كتبه freedomdwarf

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Since the release of the new "Quantum" Firefox, I've noticed a glaring error. I'm currently running v59b11 but it has been around since Quantum came along.

Very simply, logging into anything with passwords used to work fine. You click the username box (if you have more than 1 to chose from), click "Next", and it filled in the password if you saved it.... click "login" and you were all done. 2 clicks and you were being productive. Since Quantum, after selecting your username, when you click "Next" you get a drop-down of usernames instead of the saved password!! Really?? What's more, most of the time (at least for me) the drop-down covers the password box so I have to click elsewhere to make it disappear before proceeding. More than a few times I've inadvertently managed to click a username that gets filled into the password box and consequently the login fails.

This is a glaring error that should have been picked up at the very early stages of beta (or even Alpha) testing. I don't remember seeing this happen in earlier pre-Quantum releases and it's still not fixed. Has anyone else noticed this??

I'm running a desktop on wired ethernet cables. Machine specs: MSI Z97A mobo, Intel 4790K i7 CPU at 4.5 GHz, 16GB Extreme Ram at 1860Mhz, Palit GTX970 4GB Jetstream graphics running Windows 7 Ultimate x64.

Since the release of the new "Quantum" Firefox, I've noticed a glaring error. I'm currently running v59b11 but it has been around since Quantum came along. Very simply, logging into anything with passwords used to work fine. You click the username box (if you have more than 1 to chose from), click "Next", and it filled in the password if you saved it.... click "login" and you were all done. 2 clicks and you were being productive. Since Quantum, after selecting your username, when you click "Next" you get a drop-down of usernames instead of the saved password!! Really?? What's more, most of the time (at least for me) the drop-down covers the password box so I have to click elsewhere to make it disappear before proceeding. More than a few times I've inadvertently managed to click a username that gets filled into the password box and consequently the login fails. This is a glaring error that should have been picked up at the very early stages of beta (or even Alpha) testing. I don't remember seeing this happen in earlier pre-Quantum releases and it's still not fixed. Has anyone else noticed this?? I'm running a desktop on wired ethernet cables. Machine specs: MSI Z97A mobo, Intel 4790K i7 CPU at 4.5 GHz, 16GB Extreme Ram at 1860Mhz, Palit GTX970 4GB Jetstream graphics running Windows 7 Ultimate x64.

All Replies (19)

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Beta release shouldn't be used for your everyday Browser that is intended for testing purpose only.

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Point taken. But Quatum has been around a while now and you should expect it to perform really basic stuff with ease. This is fundamental bedrock stuff; not some fancy new feature or add-on.

Sure, running beta software is liable to throw up hiccups and crashes and sometimes weird behaviour. But real basic functionality should be there right out of the box from day 1 - testing 101.

I also use a couple of websites that don't work very well with Quantum. By that I mean more basic functionality - missing buttons/links etc that are fine with IE and other browsers. The site admin say it's a specific FF issue and they are unsure why their site doesn't work fully with it.

Firefox used to be a solid and very dependable product, even when in beta stage (been running beta updates since v1.xx). The same can't be said of Quantum.

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freedomdwarf said

Since Quantum, after selecting your username, when you click "Next" you get a drop-down of usernames instead of the saved password!!

Is this for a Google account?

The way Google has designed the password entry screen, Firefox ignores or doesn't recognize the user name field it stored earlier (name="identifier"). I don't know why that is. The field is hidden using display:none, which could be a scenario in which Firefox does not want to rely on that data, or maybe it's a Google script trick, but probably someone else knows more about the inner workings than I do.

Modified by jscher2000 - Support Volunteer

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I should add: when Firefox displays a user name below the password field, clicking the user name should enter the corresponding password into the field. If that password does not work, you may want to delete that login and re-save it.

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freedomdwarf said

I also use a couple of websites that don't work very well with Quantum. By that I mean more basic functionality - missing buttons/links etc that are fine with IE and other browsers. The site admin say it's a specific FF issue and they are unsure why their site doesn't work fully with it.

You could start a new thread, since that sounds like a distinct issue. URLs would be helpful.

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Note that Firefox shows usernames as choices and not the associated passwords, so not not get confused (showing passwords would be a real security/privacy issue).

For me Firefox selects and fills the correct password for Gmail if I close the password drop-down list with ESC or click outside the password field. I need to do that anyway because the submit button is hidden by the drop-down list.

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cor-el said

Note that Firefox shows usernames as choices and not the associated passwords, so not not get confused (showing passwords would be a real security/privacy issue). For me Firefox selects and fills the correct password for Gmail if I close the password drop-down list with ESC or click outside the password field. I need to do that anyway because the submit button is hidden by the drop-down list.

I'm not getting confused with user/email lists and passwords and it's not for a Google account (don't have one or any social media acounts). The behaviour you describe is very similar to what I'm getting tho. I'm talking Yahoo login, some online banking sites etc.

Older versions (pre-Quantum) used to present the list, you clicked on the one you wanted, the list disappeared, it filled in the password box and you were done. Quantum does the first bit ok but if you have a 2-step login (like my Yahoo), the next page asking for the password used to be pre-filled with nothing to do except click "Login" and it worked. Quantum presents the initial drop-down box of username/email on the password entry box even though it has already pre-filled that box correctly. It's just annoying that you have to press escape or click elsewhere to get rid of the erroneous drop-down list before you can proceed.

With my eVanquis credit card website, I login ok but to get out, the box with 3 lines (smart-phone look-alike copy) in the top-right corner used to expand and I could select "Logout" and I was done. Since Quantum, when I click that box the whole screen shifts to the left to cater for expanded box but it doesn't display. I click it again and I see the box flash on the screen breifly before it closes and the screen shifts back to its original display. I click it a 3rd time and it behaves as it should and I can logout. eVanquis have assured me they haven't changed anything on that page and it works as expected with IE and other browsers but not with FF Quantum.

Another site I go to has a row of options across the top to get to other parts of the site (forums, alerts, my account etc). In IE and others, it works fine; under Quantum, half the buttons/links are not displayed or selectable for no apparent good reason that I can see at a quick glance.

As previously stated, all these sites work just fine on earlier non-Quantum Firefox and other browsers. 99% of sites seem fine for the most part.

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Well.... after 2 recent updates, one last night and another later this morning, I am now on FF 59.0. With those updates have come even more problems.

I constantly stream the BBC News on 2 machines - 1 laptop in the bedroom (32 bit) and my main machine here downstairs (64 bit). Since these 2 updates, the stream frequently freezes, constantly in a buffering loop, or comes up with This content doesn't seem to be working, with a "Try Again" button. It's getting to the point where I'm P**'d off with restarting the window every hour or so. It works flawlessly under IE. It works flawlessly under Chrome and others. FF Quantum is going backwards! I've done regular speedtest checks just in case my internet speed has changed to cause a hiccup - it hasn't. I have even run 2 streams alongside each other in separate windows - one on IE and one on FF. The FF window freezes, hiccups & buffers, the IE window runs flawlessly.

There have been no other updates done on either machine except FF. As I commented earlier, this is really basic fundamental stuff that should work flawlessly - but it doesn't.

I am seriously reaching the point of dumping FF for something else. C'mon guys.... you can do better than this!!!

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I thought Firefox 59 was still in beta. ??

Sometimes Firefox performs poorly in rendering video with certain graphics card driver software. Could you test with hardware acceleration disabled? That will shift load from the GPU to CPU, which may or may not help, but if it helps, it usually indicates a compatibility issue.

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My graphics card is is a Palit GTX970 Jetstream. I updated the nVidia drivers about a month ago when FF Quatum started seriously misbehaving on fundamental issues. There is no way I would even remotely consider disabling the hardware acceleration. I did re-install the drivers as a "clean install" so no settings were set within the driver beyond the default basic settings. Even so, it's not a case of a performance lag; it's some basic functionality that is causing me some serious grief. If I have to downgrade my graphice just for FF to run really basic streaming that it does with ease on v52 under XP, then I really have to reconsider if FF is the right product. If it can't cope with 16GB of Extreme Ram and a 4.5GHz 8-core CPU, then it has to go in the bin. When the likes of IE is out-performing FF by a mile, and getting functionality correct where FF is failing dismally, it seriously makes me wonder which direction FF Quantum is going.

If I run my old 2.9GHz single-core laptop with 2GB DDR2 Ram under XP and FF v52, it runs fine. If anything, it's IE that tends to have the odd buffering and lagging problems. If I reboot into Windows 7 (32-bit) and run FF Quantum, it stutters, buffers, and generaly mis-behaves and IE runs without a hiccup - and it has only started this latest set of shennanigans since the last 2 updates in 24 hours. Same hardware, same ISP/Internet, same site, old FF works fine where FF Quantum is failing.

FF Quantum is sooo bad now with the latest updates, I am having to stream it via IE. Not by choice, but because it works and FF Quantum doesn't any more. And it's not just the streaming, it's other important websites as well.

I never thought I'd see the day where I admit that IE is better than Firefox. That's a bitter pill to swallow.

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Maybe I wasn't clear: I was suggesting turning off Firefox's use of hardware acceleration from within Firefox. If you want to see whether it would have any effect, then:

Test in Firefox's Safe Mode. In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

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Nice idea but I don't have any "Add-Ons" at all. Never installed any, ever.

I have 2 themes, shockwave player, and an OpenH264 video codec under Plugins which must have been automatically loaded at some point. I did try "Safe Mode" and it does say "All Addons have been disabled" although there are none listed in either mode. The other items seem to be loaded as normal in Safe Mode.

Here are some other hiccups with FF Quantum - When streaming the BBC News, FF is about 90 seconds behind the content streaming from IE and there doesn't seem to be any way to catch it up. When you hover the mouse within the window, the streaming service pulls up the Play/Pause button, volume control and the full-screen button. If I go to another window (not a tab), IE hides that control bar, FF doesn't unless I go back to the window and move the mouse somewhere within it then move the mouse out of window focus.

There are lots of examples of niggly little things where FF Quantum is not behaving like other browsers.... it's getting to be rather annoying.

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Been streaming the news in safe mode since my last post, FF has now gone into a buffering loop for no logical reason just over an hour since it was started. The IE window behind it (and not in focus) is still streaming without a hiccup. This is a ridiculous situation; realy basic functionality not working and not being picked up in Alpha testing before being thrown out to us.

It really begs the question as to what they are doing with FF Quantum. It's not like I'm doing anything complicated or fancy or anything out of the ordinary. As it stands currently, it is an unusable product for me. Buttons missing, odd window behaviour, and now the recent hiccup has rendered itself useless.

I'll have to resort to IE for my browsing because Quantum Firefox just isn't working any more.

Modified by freedomdwarf

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A week later and 3 whole full-sized updates later, it sort-of works for streaming. Interestingly, they all show as v59.0 running on the Beta update channel.

The first update made it worse - streaming stopped after 30-40 minutes and the video was about 1 frame every 3-4 minutes. The second update was a complete disaster. It just wouldn't stream at all from the BBC site. The final update was better - at least it streams for several hours before it goes into a buffering loop. Even so, it can take up to 30 minutes before the video catches up with the audio and even then, it is often jittery.

My laptop upstairs does nothing else at all. It is there purely to stream the news channel during the night; I don't do anything else on it. IE still outperforms FF. With all the other hiccups and bad behaviour of FF I still have to use IE for most of my browsing. The streaming is slightly better on my gaming machine but it'so a lot faster and more powerful than my laptop. The wife has gone back to XP and FF v52 - the new FF just doesn't work for her at all - even with the latest update.

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So much here : Try turning off Hardware Acceleration and see how it works.

If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

fyi re xp : https://support.mozilla.org/en-US/kb/end-support-windows-xp-and-vista

Please let us know if this solved your issue or if need further assistance.

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If you read all my previous posts on this thread, you'll see that streaming is just one of a whole plethora of errors and hiccups concerning FF Quantum. I have already tried turning off Add-Ons and acceleration (didn't have any set).

Here are a couple of other things where Quantum misbehaves - One of my banking sites presents a security number (pre-filled because I saved it), 3 boxes to enter 3 characters of my password, then a box to type my username then click "login". On old FF, the cursor sits on the first of the 3 boxes ready to fill in. On Quantum, I have to click into the field before I can proceed. On old FF, under the username field, it says "username"; on Quantum it says something like "No username" with a date of some 9 months or so ago. I have to hit excape or click elsewhere to get rid of it before I can proceed (really annoying).

On another banking site, I have to enter characters from a memorable word. On old FF, they are empty boxes for me to fill with the cursor set. On Quantum, again I have to click to the first box before proceeding, then once done filling them in a box pops up in the top left of the screen asking if I want to save them with nothing useful in the field name for it to remember it with (usually blank or random characters).

Even where it does sort-of work, the extra clicks or key-presses needed where you didn't have to before is getting to be a real pain. As I've said in previous posts, there are a number of fundamental and basic behavioural issues with FF Quantum that don't exist with earlier non-Quantum releases or other browsers.

Modified by freedomdwarf

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You can turn these off or on Please go through the Options Page and make the changes that suit you. There is no problems that can not be fixed if make a condensed point form list we can go over it. Making paragraphs is unproductive to figuring out the issue/s

Or you may want to move to the Extended Release Version 52.7.1ESR https://www.mozilla.org/en-US/firefox/organizations/all/

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On each post I am highlighting more specific issues with Quantum.

I have no desire to drop back 7 releases just because the Quantum team can't seem to get their act together. That's ridiculous.

I'll use IE for now; at least that works!

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Another week has passed and we have had several updates. It now says v60.0b5. My broadband has been updated from 10Mbs ADSL to fibre at 40Mbs. I have run dozens of speedtests and it is consistently better than 37Mbs.

This afternoon, after just under 2 hours, it crapped out with "Sorry, you do not have enough bandwidth to play this right now". REALLY?? Something is radically wrong somewhere within Quantum FF. Even my main PC manages to run for about 4-5 hours befor it craps out with that message or stuck in a buffering loop. IE is loving the new broadband speed - it is as smooth as silk without a blip or hiccup and runs 24/7 with no problems, and it behaves itself to boot!