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Firefox - Your tab just crashed

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Firefox 57.0.4 (64-bit) under Linux Mint 18.3 Prior to Jan 21, no problem encountered then on 21st Jan, get message "Your tab just crashed" while trying to reach "https://www.bonprix-wa.be/". The page is displayed and images are loaded. Keep loading then suddenly, it crashes. The same occured with "https://www.renaissancecss.com/?ref=webdesignernews.com". (First 'faulty' site has been accessed succesfully in the week prior to Jan 21) When those are the only two opened tabs, Firefox completely crashes (window disappears) Same occurs in Safe Mode and after Refresh. No crash report generated

Before somebody asks, I didn't change any settings of Firefox prior to troubles ...

Firefox 57.0.4 (64-bit) under Linux Mint 18.3 Prior to Jan 21, no problem encountered then on 21st Jan, get message "Your tab just crashed" while trying to reach "https://www.bonprix-wa.be/". The page is displayed and images are loaded. Keep loading then suddenly, it crashes. The same occured with "https://www.renaissancecss.com/?ref=webdesignernews.com". (First 'faulty' site has been accessed succesfully in the week prior to Jan 21) When those are the only two opened tabs, Firefox completely crashes (window disappears) Same occurs in Safe Mode and after Refresh. No crash report generated Before somebody asks, I didn't change any settings of Firefox prior to troubles ...

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • Firefox 57.0.4
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:57.0) Gecko/20100101 Firefox/57.0
  • Support URL: https://support.mozilla.org/1/firefox/57.0.4/Linux/en-US/

Extensions

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: X.Org R300 Project -- ATI RS740
  • adapterDeviceID: ATI RS740
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: X.Org R300 Project
  • crashGuards: []
  • driverDate:
  • driverVersion: 2.1 Mesa 17.2.4
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'blocked', u'description': u'Compositing', u'log': [{u'status': u'blocked', u'message': u'Acceleration blocked by platform', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'unavailable', u'description': u'OpenGL Compositing', u'log': [{u'status': u'unavailable', u'message': u'Hardware compositing is disabled', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}]}
  • info: {u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'CairoUseXRender': 0, u'ApzAutoscrollInput': 1, u'AzureFallbackCanvasBackend': u'none', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 3
  • offMainThreadPaintEnabled: False
  • webgl1DriverExtensions: GL_ARB_multisample GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_polygon_offset GL_EXT_subtexture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_texture GL_EXT_texture3D GL_IBM_rasterpos_clip GL_ARB_point_parameters GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_border_clamp GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_multitexture GL_IBM_multimode_draw_arrays GL_IBM_texture_mirrored_repeat GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod_bias GL_INGR_blend_func_separate GL_NV_blend_square GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_env_combine4 GL_S3_s3tc GL_SUN_multi_draw_arrays GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_EXT_framebuffer_object GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_MESA_window_pos GL_NV_packed_depth_stencil GL_NV_texture_rectangle GL_ARB_depth_texture GL_ARB_occlusion_query GL_ARB_shadow GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_ARB_window_pos GL_ATI_fragment_shader GL_EXT_stencil_two_side GL_EXT_texture_cube_map GL_NV_fog_distance GL_APPLE_packed_pixels GL_ARB_draw_buffers GL_ARB_fragment_program GL_ARB_fragment_shader GL_ARB_shader_objects GL_ARB_vertex_program GL_ARB_vertex_shader GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_MESA_pack_invert GL_MESA_ycbcr_texture GL_NV_primitive_restart GL_ARB_fragment_program_shadow GL_ARB_half_float_pixel GL_ARB_occlusion_query2 GL_ARB_point_sprite GL_ARB_shading_language_100 GL_ARB_sync GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ATI_blend_equation_separate GL_EXT_blend_equation_separate GL_OES_read_format GL_ARB_pixel_buffer_object GL_ARB_texture_float GL_ARB_texture_rectangle GL_ATI_texture_compression_3dc GL_EXT_pixel_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_ARB_framebuffer_object GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_ARB_vertex_array_object GL_ATI_separate_stencil GL_ATI_texture_mirror_once GL_EXT_gpu_program_parameters GL_EXT_texture_sRGB_decode GL_OES_EGL_image GL_ARB_copy_buffer GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_rg GL_ARB_texture_swizzle GL_ARB_vertex_array_bgra GL_EXT_texture_swizzle GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_ARB_ES2_compatibility GL_ARB_debug_output GL_ARB_draw_elements_base_vertex GL_ARB_explicit_attrib_location GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sampler_objects GL_ARB_vertex_type_2_10_10_10_rev GL_EXT_provoking_vertex GL_EXT_texture_snorm GL_MESA_texture_signed_rgba GL_NV_texture_barrier GL_ARB_get_program_binary GL_ARB_robustness GL_ARB_separate_shader_objects GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ARB_compressed_texture_pixel_storage GL_ARB_internalformat_query GL_ARB_map_buffer_alignment GL_ARB_texture_storage GL_EXT_framebuffer_multisample_blit_scaled GL_AMD_shader_trinary_minmax GL_ARB_clear_buffer_object GL_ARB_explicit_uniform_location GL_ARB_invalidate_subdata GL_ARB_program_interface_query GL_ARB_vertex_attrib_binding GL_KHR_debug GL_ARB_buffer_storage GL_ARB_internalformat_query2 GL_ARB_multi_bind GL_ARB_texture_mirror_clamp_to_edge GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_clip_control GL_ARB_get_texture_sub_image GL_ARB_texture_barrier GL_KHR_context_flush_control GL_KHR_no_error
  • webgl1Extensions: EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
  • webgl1Renderer: X.Org R300 Project -- ATI RS740
  • webgl1Version: 2.1 Mesa 17.2.4
  • webgl1WSIInfo: GLX 1.4 GLX_VENDOR(client): Mesa Project and SGI GLX_VENDOR(server): SGI Extensions: GLX_ARB_create_context GLX_ARB_create_context_profile GLX_ARB_fbconfig_float GLX_ARB_framebuffer_sRGB GLX_ARB_get_proc_address GLX_ARB_multisample GLX_EXT_import_context GLX_EXT_visual_info GLX_EXT_visual_rating GLX_EXT_fbconfig_packed_float GLX_EXT_framebuffer_sRGB GLX_EXT_create_context_es2_profile GLX_EXT_create_context_es_profile GLX_MESA_copy_sub_buffer GLX_MESA_multithread_makecurrent GLX_MESA_query_renderer GLX_MESA_swap_control GLX_OML_swap_method GLX_OML_sync_control GLX_SGI_make_current_read GLX_SGI_swap_control GLX_SGI_video_sync GLX_SGIS_multisample GLX_SGIX_fbconfig GLX_SGIX_pbuffer GLX_SGIX_visual_select_group GLX_EXT_texture_from_pixmap GLX_INTEL_swap_event
  • webgl2DriverExtensions: -
  • webgl2Extensions: -
  • webgl2Renderer: WebGL creation failed: * Error during native OpenGL init. * Error during native OpenGL init. * Error during native OpenGL init. * Error during native OpenGL init. * Error during native OpenGL init. * Exhausted GL driver caps. * Exhausted GL driver options.
  • webgl2Version: -
  • webgl2WSIInfo: -
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic
  • windowUsingAdvancedLayers: False

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
3732 solutions 51309 answers

Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Gah-Your-tab-just-crashed https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx29|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Question owner

about:crashes gives the error "That address doesn't look right.", so no crash report. Likewise, there is nothing in folder "Crash Reports" registered on Jan 21 or today. There are also only two subfolders: "events" (empty) and "pending" (dated Dec 18, 2017).

I also logged HTTP activity. The last 20 lines of log.txt-main are:

2018-01-22 09:03:25.078949 UTC - [Socket Thread]: D/nsSocketTransport index=7 mActiveCount=14 2018-01-22 09:03:25.078957 UTC - [Socket Thread]: D/nsSocketTransport active=13 idle=0 2018-01-22 09:03:25.078966 UTC - [Socket Thread]: D/nsSocketTransport active [6] { handler=0x7f96f4ee3400 condition=80004004 pollflags=7 } 2018-01-22 09:03:25.078974 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransportService::DetachSocket [handler=0x7f96f4ee3400] 2018-01-22 09:03:25.078983 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransport::OnSocketDetached [this=0x7f96f4ee3400 cond=80004004] 2018-01-22 09:03:25.078991 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransport::RecoverFromError [this=0x7f96f4ee3400 state=4 cond=80004004] 2018-01-22 09:03:25.078999 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransport::RecoverFromError do not retry because mDoNotRetryToConnect is set [this=0x7f96f4ee3400] 2018-01-22 09:03:25.079008 UTC - [Socket Thread]: D/nsSocketTransport nsSocketInputStream::OnSocketReady [this=0x7f96f4ee3660 cond=80004004] 2018-01-22 09:03:25.079016 UTC - [Socket Thread]: D/nsSocketTransport nsSocketOutputStream::OnSocketReady [this=0x7f96f4ee3698 cond=80004004] 2018-01-22 09:03:25.079028 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransport: calling PR_Close [this=0x7f96f4ee3400] 2018-01-22 09:03:25.079325 UTC - [Socket Thread]: D/nsSocketTransport destroying nsSocketTransport @0x7f96f4ee3400 2018-01-22 09:03:25.079359 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransportService::RemoveFromPollList [handler=(nil)] 2018-01-22 09:03:25.079369 UTC - [Socket Thread]: D/nsSocketTransport index=6 mActiveCount=13 2018-01-22 09:03:25.079382 UTC - [Socket Thread]: D/nsSocketTransport active=12 idle=0 2018-01-22 09:03:25.079394 UTC - [Socket Thread]: D/nsSocketTransport active [5] { handler=0x7f970c461400 condition=0 pollflags=5 } 2018-01-22 09:03:25.079409 UTC - [Socket Thread]: D/nsSocketTransport active [4] { handler=0x7f97020e7400 condition=0 pollflags=5 } 2018-01-22 09:03:25.079423 UTC - [Socket Thread]: D/nsSocketTransport active [3] { handler=0x7f96f4ed9800 condition=0 pollflags=5 } 2018-01-22 09:03:25.079438 UTC - [Socket Thread]: D/nsSocketTransport active [2] { handler=0x7f97017a1400 condition=0 pollflags=5 } 2018-01-22 09:03:25.079460 UTC - [Socket Thread]: D/nsSocketTransport active [1] { handler=0x7f9570a8cc00 condition=0 pollflags=5 } 2018-01-22 09:03:25.079469 UTC - [Socket Thread]: D/nsSocketTransport active [0] { handler=0x7f9570a8d800 condition=0 pollflags=5 } 2018-01-22 09:03:25.079477 UTC - [Socket Thread]: D/nsSocketTransport calling PR_Poll [active=12 idle=0]

And for log.txt-child:

2018-01-22 09:03:20.666908 UTC - [Socket Thread]: D/nsSocketTransport PollableEvent::Clear 2018-01-22 09:03:20.666922 UTC - [Socket Thread]: D/nsSocketTransport PollableEvent::Signal PR_Read 1 2018-01-22 09:03:20.666936 UTC - [Socket Thread]: D/nsSocketTransport STS dispatch [0x7f24f9f8a2c0] 2018-01-22 09:03:20.666947 UTC - [Socket Thread]: D/nsSocketTransport OnDispatchedEvent Same Thread Skip Signal 2018-01-22 09:03:20.666970 UTC - [Socket Thread]: V/nsHttp HttpBackgroundChannelChild::RecvOnTransportAndData [this=0x7f24fb273600] 2018-01-22 09:03:20.666982 UTC - [Socket Thread]: V/nsHttp > pending until OnStartRequest [offset=0 count=49] 2018-01-22 09:03:20.667000 UTC - [Socket Thread]: D/nsSocketTransport STS poll iter 2018-01-22 09:03:20.667010 UTC - [Socket Thread]: D/nsSocketTransport calling PR_Poll [active=0 idle=0] 2018-01-22 09:03:20.667020 UTC - [Socket Thread]: D/nsSocketTransport timeout = -1 milliseconds 2018-01-22 09:03:20.668376 UTC - [Chrome_ChildThread]: D/nsSocketTransport PollableEvent::Signal 2018-01-22 09:03:20.668419 UTC - [Chrome_ChildThread]: D/nsSocketTransport PollableEvent::Signal PR_Write 1 2018-01-22 09:03:20.668438 UTC - [Socket Thread]: D/nsSocketTransport ...returned after 2 milliseconds 2018-01-22 09:03:20.668458 UTC - [Socket Thread]: D/nsSocketTransport PollableEvent::Clear 2018-01-22 09:03:20.668472 UTC - [Socket Thread]: D/nsSocketTransport PollableEvent::Signal PR_Read 1 2018-01-22 09:03:20.668484 UTC - [Socket Thread]: D/nsSocketTransport STS dispatch [0x7f24f9f8a440] 2018-01-22 09:03:20.668495 UTC - [Socket Thread]: D/nsSocketTransport OnDispatchedEvent Same Thread Skip Signal 2018-01-22 09:03:20.668515 UTC - [Socket Thread]: V/nsHttp HttpBackgroundChannelChild::RecvOnStopRequest [this=0x7f24fb273600] 2018-01-22 09:03:20.668526 UTC - [Socket Thread]: V/nsHttp > pending until OnStartRequest [status=0] 2018-01-22 09:03:20.668544 UTC - [Socket Thread]: D/nsSocketTransport STS poll iter 2018-01-22 09:03:20.668555 UTC - [Socket Thread]: D/nsSocketTransport calling PR_Poll [active=0 idle=0] 2018-01-22 09:03:20.668565 UTC - [Socket Thread]: D/nsSocketTransport timeout = -1 milliseconds

about:crashes gives the error "That address doesn't look right.", so no crash report. Likewise, there is nothing in folder "Crash Reports" registered on Jan 21 or today. There are also only two subfolders: "events" (empty) and "pending" (dated Dec 18, 2017). I also logged HTTP activity. The last 20 lines of log.txt-main are: 2018-01-22 09:03:25.078949 UTC - [Socket Thread]: D/nsSocketTransport index=7 mActiveCount=14 2018-01-22 09:03:25.078957 UTC - [Socket Thread]: D/nsSocketTransport active=13 idle=0 2018-01-22 09:03:25.078966 UTC - [Socket Thread]: D/nsSocketTransport active [6] { handler=0x7f96f4ee3400 condition=80004004 pollflags=7 } 2018-01-22 09:03:25.078974 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransportService::DetachSocket [handler=0x7f96f4ee3400] 2018-01-22 09:03:25.078983 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransport::OnSocketDetached [this=0x7f96f4ee3400 cond=80004004] 2018-01-22 09:03:25.078991 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransport::RecoverFromError [this=0x7f96f4ee3400 state=4 cond=80004004] 2018-01-22 09:03:25.078999 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransport::RecoverFromError do not retry because mDoNotRetryToConnect is set [this=0x7f96f4ee3400] 2018-01-22 09:03:25.079008 UTC - [Socket Thread]: D/nsSocketTransport nsSocketInputStream::OnSocketReady [this=0x7f96f4ee3660 cond=80004004] 2018-01-22 09:03:25.079016 UTC - [Socket Thread]: D/nsSocketTransport nsSocketOutputStream::OnSocketReady [this=0x7f96f4ee3698 cond=80004004] 2018-01-22 09:03:25.079028 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransport: calling PR_Close [this=0x7f96f4ee3400] 2018-01-22 09:03:25.079325 UTC - [Socket Thread]: D/nsSocketTransport destroying nsSocketTransport @0x7f96f4ee3400 2018-01-22 09:03:25.079359 UTC - [Socket Thread]: D/nsSocketTransport nsSocketTransportService::RemoveFromPollList [handler=(nil)] 2018-01-22 09:03:25.079369 UTC - [Socket Thread]: D/nsSocketTransport index=6 mActiveCount=13 2018-01-22 09:03:25.079382 UTC - [Socket Thread]: D/nsSocketTransport active=12 idle=0 2018-01-22 09:03:25.079394 UTC - [Socket Thread]: D/nsSocketTransport active [5] { handler=0x7f970c461400 condition=0 pollflags=5 } 2018-01-22 09:03:25.079409 UTC - [Socket Thread]: D/nsSocketTransport active [4] { handler=0x7f97020e7400 condition=0 pollflags=5 } 2018-01-22 09:03:25.079423 UTC - [Socket Thread]: D/nsSocketTransport active [3] { handler=0x7f96f4ed9800 condition=0 pollflags=5 } 2018-01-22 09:03:25.079438 UTC - [Socket Thread]: D/nsSocketTransport active [2] { handler=0x7f97017a1400 condition=0 pollflags=5 } 2018-01-22 09:03:25.079460 UTC - [Socket Thread]: D/nsSocketTransport active [1] { handler=0x7f9570a8cc00 condition=0 pollflags=5 } 2018-01-22 09:03:25.079469 UTC - [Socket Thread]: D/nsSocketTransport active [0] { handler=0x7f9570a8d800 condition=0 pollflags=5 } 2018-01-22 09:03:25.079477 UTC - [Socket Thread]: D/nsSocketTransport calling PR_Poll [active=12 idle=0] And for log.txt-child: 2018-01-22 09:03:20.666908 UTC - [Socket Thread]: D/nsSocketTransport PollableEvent::Clear 2018-01-22 09:03:20.666922 UTC - [Socket Thread]: D/nsSocketTransport PollableEvent::Signal PR_Read 1 2018-01-22 09:03:20.666936 UTC - [Socket Thread]: D/nsSocketTransport STS dispatch [0x7f24f9f8a2c0] 2018-01-22 09:03:20.666947 UTC - [Socket Thread]: D/nsSocketTransport OnDispatchedEvent Same Thread Skip Signal 2018-01-22 09:03:20.666970 UTC - [Socket Thread]: V/nsHttp HttpBackgroundChannelChild::RecvOnTransportAndData [this=0x7f24fb273600] 2018-01-22 09:03:20.666982 UTC - [Socket Thread]: V/nsHttp > pending until OnStartRequest [offset=0 count=49] 2018-01-22 09:03:20.667000 UTC - [Socket Thread]: D/nsSocketTransport STS poll iter 2018-01-22 09:03:20.667010 UTC - [Socket Thread]: D/nsSocketTransport calling PR_Poll [active=0 idle=0] 2018-01-22 09:03:20.667020 UTC - [Socket Thread]: D/nsSocketTransport timeout = -1 milliseconds 2018-01-22 09:03:20.668376 UTC - [Chrome_ChildThread]: D/nsSocketTransport PollableEvent::Signal 2018-01-22 09:03:20.668419 UTC - [Chrome_ChildThread]: D/nsSocketTransport PollableEvent::Signal PR_Write 1 2018-01-22 09:03:20.668438 UTC - [Socket Thread]: D/nsSocketTransport ...returned after 2 milliseconds 2018-01-22 09:03:20.668458 UTC - [Socket Thread]: D/nsSocketTransport PollableEvent::Clear 2018-01-22 09:03:20.668472 UTC - [Socket Thread]: D/nsSocketTransport PollableEvent::Signal PR_Read 1 2018-01-22 09:03:20.668484 UTC - [Socket Thread]: D/nsSocketTransport STS dispatch [0x7f24f9f8a440] 2018-01-22 09:03:20.668495 UTC - [Socket Thread]: D/nsSocketTransport OnDispatchedEvent Same Thread Skip Signal 2018-01-22 09:03:20.668515 UTC - [Socket Thread]: V/nsHttp HttpBackgroundChannelChild::RecvOnStopRequest [this=0x7f24fb273600] 2018-01-22 09:03:20.668526 UTC - [Socket Thread]: V/nsHttp > pending until OnStartRequest [status=0] 2018-01-22 09:03:20.668544 UTC - [Socket Thread]: D/nsSocketTransport STS poll iter 2018-01-22 09:03:20.668555 UTC - [Socket Thread]: D/nsSocketTransport calling PR_Poll [active=0 idle=0] 2018-01-22 09:03:20.668565 UTC - [Socket Thread]: D/nsSocketTransport timeout = -1 milliseconds
FredMcD
  • Top 10 Contributor
3732 solutions 51309 answers

kelumden said

about:crashes gives the error "That address doesn't look right."

As this is an internal page, something is wrong with the browser install.

Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

''kelumden [[#answer-1068013|said]]'' <blockquote> about:crashes gives the error "That address doesn't look right." </blockquote> As this is an internal page, something is wrong with the browser install. Let’s do a full clean re-install; [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. '''Do Not''' remove the profiles folder. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Question owner

Nope. Now on FF 58.0 (64 bit) [mint-1.0] and still crashing on some genuine sites like Deviant Arts (only when attempting to log) even when disabling multi-process. Slowly thinking of using alternatives if they provide an accessible way to handle bookmarks ...

Nope. Now on FF 58.0 (64 bit) [mint-1.0] and still crashing on some genuine sites like Deviant Arts (only when attempting to log) even when disabling multi-process. Slowly thinking of using alternatives if they provide an accessible way to handle bookmarks ...

Question owner

Trying to find why the tab crashes (accessing Login screen of DeviantArts), I used Developer Tools. When I tracked Network activity, the tab didn't crash. Thereafter I recorded the activity using Performances and saved the result: the tab still didn't crash.

Trying to find why the tab crashes (accessing Login screen of DeviantArts), I used Developer Tools. When I tracked Network activity, the tab didn't crash. Thereafter I recorded the activity using Performances and saved the result: the tab still didn't crash.
FredMcD
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3732 solutions 51309 answers

I called for more help. Please post the new crash reports.

I called for more help. Please post the new crash reports.
James
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1492 solutions 10403 answers

kelumden can you type about:about with a : in Location (address) bar as this will list all of the about: urls you can use to see if the about:crashes is listed. Third-party builds of Firefox on Linux may not use and send crash report info to Mozilla.

'''kelumden''' can you type '''about:about''' with a : in Location (address) bar as this will list all of the about: urls you can use to see if the about:crashes is listed. Third-party builds of Firefox on Linux may not use and send crash report info to Mozilla.

Question owner

Result of about:about in attached image ... about:crashes is available and I have send some of the crash reports already. I didn't send them all as I tend to reload the crashed tab resulting in many consecutive reports for the same context (see second image[just a fraction]). BTW, it also occur that one of the processes consume 2Gb of memory while Firefox as a whole uses about 3.7Gb, forcing Linux to uses around 2Gb of the swap area. The FF session running while I write this mail uses 1.1Gb. Thanks for the help.

Result of '''about:about''' in attached image ... '''about:crashes''' is available and I have send some of the crash reports already. I didn't send them all as I tend to reload the crashed tab resulting in many consecutive reports for the same context (see second image[just a fraction]). BTW, it also occur that one of the processes consume 2Gb of memory while Firefox as a whole uses about 3.7Gb, forcing Linux to uses around 2Gb of the swap area. The FF session running while I write this mail uses 1.1Gb. Thanks for the help.
FredMcD
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3732 solutions 51309 answers

You should submit and crash reports since the developers do look at them, and they might find a trend that needs working on.

Please submit the last 5 - 7 reports by clicking on them.

You should submit and crash reports since the developers do look at them, and they might find a trend that needs working on. Please submit the last 5 - 7 reports by clicking on them.

Question owner

Here is the top of the list of submitted reports. Top three are fresh of the day. BTW, to be able to login with Deviant Arts, I first disabled Javascript, accessed the login page, re-enabled Javascript and proceed with the login procedure.

Here is the top of the list of submitted reports. Top three are fresh of the day. BTW, to be able to login with Deviant Arts, I first disabled Javascript, accessed the login page, re-enabled Javascript and proceed with the login procedure.
FredMcD
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3732 solutions 51309 answers

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in.

Question owner

Here, there are:

bp-f92bfcf7-4b46-4fb2-b191-c261b0180317 3/17/18 1:48 PM bp-0e025e57-4e18-42f4-99a9-621fd0180317 3/17/18 1:47 PM bp-cda6ea48-f841-4350-8b52-0f7360180317 3/17/18 1:47 PM bp-04f32c9e-45d3-4afa-8112-821a90180316 3/16/18 10:50 PM bp-009c0982-5aec-4f32-8880-23cd60180316 3/16/18 10:49 PM bp-0d83ef70-a1a3-40da-a277-bcaf40180316 3/16/18 10:49 PM bp-f9d35361-b5f4-4360-9eff-57fdc0180316 3/16/18 10:46 PM bp-a0d6693f-8c8f-483b-bfbe-342c51180316 3/16/18 10:13 PM bp-c5d7e459-b3b7-4fb5-9d66-4aad61180316 3/16/18 3:43 PM bp-699e0edb-0d5d-4221-b59d-337e11180316 3/16/18 3:42 PM bp-ef3f989f-0661-4f49-a3b6-310061180316 3/16/18 3:40 PM bp-df4acf6d-5b99-464f-8e5e-d9f0d0180316 3/16/18 3:35 PM

Here, there are: bp-f92bfcf7-4b46-4fb2-b191-c261b0180317 3/17/18 1:48 PM bp-0e025e57-4e18-42f4-99a9-621fd0180317 3/17/18 1:47 PM bp-cda6ea48-f841-4350-8b52-0f7360180317 3/17/18 1:47 PM bp-04f32c9e-45d3-4afa-8112-821a90180316 3/16/18 10:50 PM bp-009c0982-5aec-4f32-8880-23cd60180316 3/16/18 10:49 PM bp-0d83ef70-a1a3-40da-a277-bcaf40180316 3/16/18 10:49 PM bp-f9d35361-b5f4-4360-9eff-57fdc0180316 3/16/18 10:46 PM bp-a0d6693f-8c8f-483b-bfbe-342c51180316 3/16/18 10:13 PM bp-c5d7e459-b3b7-4fb5-9d66-4aad61180316 3/16/18 3:43 PM bp-699e0edb-0d5d-4221-b59d-337e11180316 3/16/18 3:42 PM bp-ef3f989f-0661-4f49-a3b6-310061180316 3/16/18 3:40 PM bp-df4acf6d-5b99-464f-8e5e-d9f0d0180316 3/16/18 3:35 PM
FredMcD
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bp-f92bfcf7-4b46-4fb2-b191-c261b0180317 bp-0e025e57-4e18-42f4-99a9-621fd0180317 bp-cda6ea48-f841-4350-8b52-0f7360180317 bp-04f32c9e-45d3-4afa-8112-821a90180316 bp-009c0982-5aec-4f32-8880-23cd60180316

Signature: r300_dri.so@0x4f0d62

I called for more help.

bp-f92bfcf7-4b46-4fb2-b191-c261b0180317 bp-0e025e57-4e18-42f4-99a9-621fd0180317 bp-cda6ea48-f841-4350-8b52-0f7360180317 bp-04f32c9e-45d3-4afa-8112-821a90180316 bp-009c0982-5aec-4f32-8880-23cd60180316 Signature: r300_dri.so@0x4f0d62 I called for more help.
cor-el
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16605 solutions 149932 answers

That might be a problem with the graphics display driver (DRI). I see that you force hardware acceleration on.

  • "layers.acceleration.force-enabled" = true

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting to make the change effective.

That might be a problem with the graphics display driver (DRI). I see that you force hardware acceleration on. *"layers.acceleration.force-enabled" = true You can try to disable hardware acceleration in Firefox. *Options/Preferences -> General: Performance<br>remove checkmark: [ ] "Use recommended performance settings"<br>remove checkmark: [ ] "Use hardware acceleration when available" *https://support.mozilla.org/en-US/kb/performance-settings Close and restart Firefox after modifying the setting to make the change effective. *https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Question owner

Disabling hardware acceleration didn't help. BTW, I moved to FF 58.0.2 ...

Last two crash reports: bp-c6d7387e-1aca-4856-958d-36fba0180318 3/18/18 11:07 AM bp-7e4acf4e-c899-4c4c-aca4-100fe0180318 3/18/18 11:04 AM

Disabling hardware acceleration didn't help. BTW, I moved to FF 58.0.2 ... Last two crash reports: bp-c6d7387e-1aca-4856-958d-36fba0180318 3/18/18 11:07 AM bp-7e4acf4e-c899-4c4c-aca4-100fe0180318 3/18/18 11:04 AM

Question owner

Found something: when starting in Safe mode, FF does not crash when accessing sites that would normally crash it ... will investigate further down the line !

Found something: when starting in Safe mode, FF does not crash when accessing sites that would normally crash it ... will investigate further down the line !

Question owner

No trouble due to themes (I use the default one), nor with extension. Hardware acceleration is still disabled, but FF keep on crashing.

Last 3 reports: bp-60dcdd97-4222-4fab-b74c-b0e740180318 3/18/18 11:27 AM bp-37961fae-7ee1-4bc3-ab0c-6f3f20180318 3/18/18 11:27 AM bp-2404bfee-fcc6-443d-9387-66c670180318 3/18/18 11:26 AM

No trouble due to themes (I use the default one), nor with extension. Hardware acceleration is still disabled, but FF keep on crashing. Last 3 reports: bp-60dcdd97-4222-4fab-b74c-b0e740180318 3/18/18 11:27 AM bp-37961fae-7ee1-4bc3-ab0c-6f3f20180318 3/18/18 11:27 AM bp-2404bfee-fcc6-443d-9387-66c670180318 3/18/18 11:26 AM

Question owner

Current installation: FF 59.0.1 (upgraded this day) No change in situation: bp-f3337ace-6e19-4db9-901c-6a6b80180322 3/22/18 11:08 PM

Current installation: FF 59.0.1 (upgraded this day) No change in situation: bp-f3337ace-6e19-4db9-901c-6a6b80180322 3/22/18 11:08 PM

Question owner

Due to a major crash after updating my configuration, I had to reinstall the OS (Linux Mint 18.3 Sylvia). Before testing FF, I installed all the upgrades to the OS, including FF 59.0.1. No change in behavior (see last crash report)

bp-5db5a606-8053-4462-9c71-5f9ad0180327 3/27/18 2:57 PM

Due to a major crash after updating my configuration, I had to reinstall the OS (Linux Mint 18.3 Sylvia). Before testing FF, I installed all the upgrades to the OS, including FF 59.0.1. No change in behavior (see last crash report) bp-5db5a606-8053-4462-9c71-5f9ad0180327 3/27/18 2:57 PM
cor-el
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What Firefox version are you using because the Socorro server doesn't recognize your build (buildID: 20180319141609)?

Is this a version from the official Mozilla server?

What Firefox version are you using because the Socorro server doesn't recognize your build (buildID: 20180319141609)? Is this a version from the official Mozilla server? *https://www.mozilla.org/en-US/firefox/all/