only connects if type in small box not big 1 in middle of screen
when i type in the web site in the narrow long box at the top which displays the full email address it connects ok. when i type in the large box in the middle of the screen it comes up no connection. this just started today?? can you help. thanks andy
All Replies (5)
Please Refresh but do this 1st:
- https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer
- https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
then
TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:
If is your Profile :
- https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
- http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Note: Any customization will revert back to default, you will also need to reinstall Extensions.
Please let us know if this solved your issue or if need further assistance.
thanks for your quick response but i have no idea what you asked me to do
Please send a screenshot https://support.mozilla.org/en-US/kb/firefox-screenshots save as a jpeg and it will be in your default download folder.
What I am thinking is that there is no email box and that is the Address Bar where you input a URL (pronounced earl) like this example : http:\\www.whoami.com ) Please see this below : https://support.mozilla.org/en-US/kb/awesome-bar-search-firefox-bookmarks-history-tabs
The larger of the 2 is the Google Search Box where type into URL's questions etc then Enter to get the results.
Please read these :
https://www.howtogeek.com/333805/how-to-change-or-customize-firefoxs-new-tab-page/
Once finished reading do you still have a issue or need further information ?
You can check the currently selected search engine in "Options/Preferences -> Search".
Your system details show four versions of Shockwave Flash, which can cause major problems. Would you please uninstall them ?
Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Then re-install the latest version, which is 28.0.0.126
You can download te latest version from here : https://get.adobe.com/flashplayer/
Note : some 'extras' may be offered in the download.