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Cannot resize Firefox browser - black bars surrounding

Posted

Hello,

Ever since the last update (I think) to 57.0, I am no longer able to resize my browser. I can doubleclick to go into full screen, but the cursor doesn't change to the resize icon when hoovering over any of the edges. The bar is black, tabs are there but are only shown after you click on them.

I've run FF in safe mode, , normal and private browsing, disabled all the addons (which are only ghostery, adblock, ublock and a password manager) and removed flash but nothing changed the results.

Any idea how to solve this?

Hello, Ever since the last update (I think) to 57.0, I am no longer able to resize my browser. I can doubleclick to go into full screen, but the cursor doesn't change to the resize icon when hoovering over any of the edges. The bar is black, tabs are there but are only shown after you click on them. I've run FF in safe mode, , normal and private browsing, disabled all the addons (which are only ghostery, adblock, ublock and a password manager) and removed flash but nothing changed the results. Any idea how to solve this?

Additional System Details

Installed Plug-ins

uBlock, Ghostery, Adblock Plus, Password manager

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

More Information

Question owner

It wouldn't let me attach the screenshot in the first post, so here it is.

It wouldn't let me attach the screenshot in the first post, so here it is.
FredMcD
  • Top 10 Contributor
4269 solutions 59855 answers

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

FredMcD zei

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Starting up in Safe Mode made the entire browser sort of transparent. It's there when you click on the desktop, but disappears when you release the mouse button. I;ve never seen anything like that. I did a fresh install, same problem of the black bars. Computer related? (I'm on my work pc).

''FredMcD [[#answer-1035741|zei]]'' <blockquote> [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? </blockquote> Starting up in Safe Mode made the entire browser sort of transparent. It's there when you click on the desktop, but disappears when you release the mouse button. I;ve never seen anything like that. I did a fresh install, same problem of the black bars. Computer related? (I'm on my work pc).
FredMcD
  • Top 10 Contributor
4269 solutions 59855 answers

I called for more help.

Check with your IT and make sure Firefox is not blocked.

I called for more help. Check with your IT and make sure Firefox is not blocked.

Question owner

FredMcD said

I called for more help. Check with your IT and make sure Firefox is not blocked.

Reinstalling version 57 resulted in the same black bars. I did a rollback to version 56 and the issue isn't present there.

This to inform you.

''FredMcD [[#answer-1035914|said]]'' <blockquote> I called for more help. Check with your IT and make sure Firefox is not blocked. </blockquote> Reinstalling version 57 resulted in the same black bars. I did a rollback to version 56 and the issue isn't present there. This to inform you.
FredMcD
  • Top 10 Contributor
4269 solutions 59855 answers

Good to hear. Hopefully, someone knows what the problem is.

Good to hear. Hopefully, someone knows what the problem is.