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منتدى الدعم

Can't login into account. No link for password reset is sent to my email.

Posted

No details. Just as it written in the header.

No details. Just as it written in the header.

Chosen solution

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (iPad; CPU OS 10_3_3 like Mac OS X) AppleWebKit/603.3.8 (KHTML, like Gecko) FxiOS/8.0.1b4659 Mobile/14G60 Safari/603.3.8

More Information

FredMcD
  • Top 10 Contributor
4270 solutions 59896 answers

I called for help for you. What account are you having problems with? Mozilla has several.

I called for help for you. What account are you having problems with? Mozilla has several.

Question owner

Thanks a lot for the letter. Actually I don't quite understand what are you talking about. When you open the Mozilla browser you are invited to create an account. This is the type of account I have. It could be described as a usual pair of login, which is just an email address and a password which I prescribe do this login. That's it. I have a PC and iPhone, which are connected to that account ( I use it to sync my Mozilla bookmarks). But I can't to link one more device - my iPad. And all attempts to login to existing account in Mozilla finishes with invalid login or password message. And proposition to reset the password. When I tap "send a link to reset a password ", no link is sent to my email. That's all I can say. Sorry.

Thanks a lot for the letter. Actually I don't quite understand what are you talking about. When you open the Mozilla browser you are invited to create an account. This is the type of account I have. It could be described as a usual pair of login, which is just an email address and a password which I prescribe do this login. That's it. I have a PC and iPhone, which are connected to that account ( I use it to sync my Mozilla bookmarks). But I can't to link one more device - my iPad. And all attempts to login to existing account in Mozilla finishes with invalid login or password message. And proposition to reset the password. When I tap "send a link to reset a password ", no link is sent to my email. That's all I can say. Sorry.
FredMcD
  • Top 10 Contributor
4270 solutions 59896 answers

Ahh, you are talking about your sync account. Sync allows you to share data between devices.

Ahh, you are talking about your sync account. Sync allows you to share data between devices.

Helpful Reply

OK. So, what should I do connect this devic? At the moment I've just add another iPad mini. And it synced easily. I don't understand what goes wrong with my big iPad...

OK. So, what should I do connect this devic? At the moment I've just add another iPad mini. And it synced easily. I don't understand what goes wrong with my big iPad...

Chosen Solution

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.

It's kind of rediculous, but it happened somehow. Honestly - don't know why. Just happened. Miracle. Thank you once again for support.
FredMcD
  • Top 10 Contributor
4270 solutions 59896 answers

All I did was send out for help. Could have been a system problem that was fixed.

All I did was send out for help. Could have been a system problem that was fixed.