X
Tap here to go to the mobile version of the site.

منتدى الدعم

won't conect to update server when I click on download & install 45.

Posted

I currently use Firefox 35. A box pops up saying to upgrade to 45.0.2 When I click on upgrade and install, it says,"connecting to upgrade sever", but it never connects. I have it set up to upgrade automatically, but it doesn't do that either. I lost my administrative password so I can't install a newer version manually. Any suggestions?

I currently use Firefox 35. A box pops up saying to upgrade to 45.0.2 When I click on upgrade and install, it says,"connecting to upgrade sever", but it never connects. I have it set up to upgrade automatically, but it doesn't do that either. I lost my administrative password so I can't install a newer version manually. Any suggestions?

Chosen solution

If you are using Firefox from www.mozilla.org/firefox/all/ make sure the Firefox folder has read/write permissions for the account user to do updates. If you are the only user then a easy way is to have Firefox in Home.


Note you appear to be using a rather old version of Firefox 11.2 as Adobe has been supporting Linux again with current Flash Player branches since mid December.

The current Flash Player version for Linux and Windows is 25.0.0.148

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • DivX Web Player version 1.4.0.233
  • The Totem 2.30.2 plugin handles video and audio streams.
  • Shockwave Flash 11.2 r202
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.

Application

  • User Agent: Mozilla/5.0 (X11; Linux i686; rv:35.0) Gecko/20100101 Firefox/35.0

More Information

John99 971 solutions 13138 answers

You should keep your Linux software up-to-date.

Many distros of Linux have Firefox installed as the default web browser. If it is a browser installed by Linux it should update as the rest of the Linux software updates. Many Linux distros do not use the ordinary Release they use the ESR that updates less frequently than ordinary Releases. Firefox ESR will currently be transitioning from Fx45 to Fx52

You certainly should not still be on Fx35

If you need a password to use Administrator features in Linux you will need to get that sorted out. Quite possibly Linux may encrypt your Home partition and you may need to take steps to ensure you have the correct pasphrases for you to be able to access and Use Linux.

I suggest you ask for advice in a suitable Linux forum.

You should be able to Install a Mozilla build of Firefox using your current Linux User account the instructions are here:

You should keep your Linux software up-to-date. Many distros of Linux have Firefox installed as the default web browser. If it is a browser installed by Linux it should update as the rest of the Linux software updates. Many Linux distros do not use the ordinary Release they use the ESR that updates less frequently than ordinary Releases. Firefox ESR will currently be transitioning from Fx45 to Fx52 * See https://www.mozilla.org/firefox/organizations/faq/ You certainly should not still be on Fx35 If you need a password to use Administrator features in Linux you will need to get that sorted out. Quite possibly Linux may encrypt your Home partition and you may need to take steps to ensure you have the correct pasphrases for you to be able to access and Use Linux. I suggest you ask for advice in a suitable Linux forum. You should be able to Install a Mozilla build of Firefox using your current Linux User account the instructions are here: * [[Install Firefox on Linux]]
James
  • Top 25 Contributor
  • Moderator
1603 solutions 11348 answers

Chosen Solution

If you are using Firefox from www.mozilla.org/firefox/all/ make sure the Firefox folder has read/write permissions for the account user to do updates. If you are the only user then a easy way is to have Firefox in Home.


Note you appear to be using a rather old version of Firefox 11.2 as Adobe has been supporting Linux again with current Flash Player branches since mid December.

The current Flash Player version for Linux and Windows is 25.0.0.148

If you are using Firefox from www.mozilla.org/firefox/all/ make sure the Firefox folder has read/write permissions for the account user to do updates. If you are the only user then a easy way is to have Firefox in Home. Note you appear to be using a rather old version of Firefox 11.2 as Adobe has been supporting Linux again with current Flash Player branches since mid December. The current Flash Player version for Linux and Windows is 25.0.0.148
cor-el
  • Top 10 Contributor
  • Moderator
17591 solutions 159130 answers
Verify that you meet the System Requirements (GTK+ and GLib) for the current Firefox release. *https://www.mozilla.org/en-US/firefox/53.0/system-requirements/ Firefox ESR: *https://www.mozilla.org/en-US/firefox/52.1.0/system-requirements/ *https://www.mozilla.org/en-US/firefox/45.9.0/system-requirements/