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Firefox crashes

Posted

bp-48f071a5-8445-4013-a2d6-8ef732151006

bp-48f071a5-8445-4013-a2d6-8ef732151006

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.3; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

We couldn't find the Crash ID you're after

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
We couldn't find the Crash ID you're after In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx29|width=500]]

Question owner

2bfbb177-bc9c-416b-800a-6cd06b8317f8 bp-064ca28e-00dc-4a03-a00e-eb8622170131

2bfbb177-bc9c-416b-800a-6cd06b8317f8 bp-064ca28e-00dc-4a03-a00e-eb8622170131
cor-el
  • Top 10 Contributor
  • Moderator
17519 solutions 158424 answers

If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully. Please do not add the "bp-" prefix yourself.

If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully. Please do not add the "bp-" prefix yourself.
FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-064ca28e-00dc-4a03-a00e-eb8622170131 Signature: IPCError-browser | ShutDownKill

Attention Suno's there are 40 related bug reports

EMET.dll = Microsoft Corporation

OS_PLUGIN.DLL = Trojan Program

os_plugin.dll = Digital Guardian = Verdasys, Inc

ame_outlooksensor.dll = Digital Guardian

ae_mailsensor_plugin.dll = Digital Guardian

dgapi.dll = Digital Guardian = Verdasys, Inc

Sensor.dll = ThinkVantage Active Protection System

AE_Agent_Plugin.dll = Digital Guardian

Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 7 OS Version 6.1.7601 Service Pack 1 bp-064ca28e-00dc-4a03-a00e-eb8622170131 Signature: IPCError-browser | ShutDownKill Attention Suno's there are 40 related bug reports EMET.dll = Microsoft Corporation OS_PLUGIN.DLL = Trojan Program os_plugin.dll = Digital Guardian = Verdasys, Inc ame_outlooksensor.dll = Digital Guardian ae_mailsensor_plugin.dll = Digital Guardian dgapi.dll = Digital Guardian = Verdasys, Inc Sensor.dll = ThinkVantage Active Protection System AE_Agent_Plugin.dll = Digital Guardian
FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

Are you using more than one protection program? That may cause issues.


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Are you using more than one protection program? That may cause issues. ------------------ You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.