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There is a repeated pop up asking for password to unidentitied software sercurity device and do not have password and noPc or Firefox pw works.

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There is a repeated pop up asking for password to unidentitied software sercurity device and do not have password and noPc or Firefox pw works.

There is a repeated pop up asking for password to unidentitied software sercurity device and do not have password and noPc or Firefox pw works.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.23.20053
  • Citrix Online App Detector Plugin
  • GEPlugin
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.121.2 for Mozilla browsers
  • LastPass Plugin
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 24.0 r0
  • 5.1.50901.0
  • VLC media player Web Plugin
  • Windows Activation Technologies Plugin for Mozilla
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0

More Information

cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157342 answers

Firefox can ask for the master password for the Password Manager as this is a software security device. This can happen if you have stored a password for a website and use a master password. https://support.mozilla.org/kb/Protecting+stored+passwords+using+a+master+password

Are you using Sync?

Firefox can ask for the master password for the Password Manager as this is a software security device. This can happen if you have stored a password for a website and use a master password. https://support.mozilla.org/kb/Protecting+stored+passwords+using+a+master+password Are you using Sync? *https://support.mozilla.org/kb/what-firefox-sync

Question owner

I do not have any app or site passwords saved. I must have created a master password many months ago, and cannot retrieve it. I would like to use this security function offered by Firefox. How can I start over with a new master password. otherwise I will continue to use Lastpass and Chrome and not use firefox.

Please help, if there is a solution to create Master Password from beginning. I removed firefox and reinstalled, but that did not work. I suppose I could use it with a different email address and open a new account, but that is not desirable.

Thanks Jim

I do not have any app or site passwords saved. I must have created a master password many months ago, and cannot retrieve it. I would like to use this security function offered by Firefox. How can I start over with a new master password. otherwise I will continue to use Lastpass and Chrome and not use firefox. Please help, if there is a solution to create Master Password from beginning. I removed firefox and reinstalled, but that did not work. I suppose I could use it with a different email address and open a new account, but that is not desirable. Thanks Jim

Question owner

do not have any app or site passwords saved. I must have created a master password many months ago, and cannot retrieve it. I would like to use this security function offered by Firefox. How can I start over with a new master password. otherwise I will continue to use Lastpass and Chrome and not use firefox.

Please help, if there is a solution to create Master Password from beginning. I removed firefox and reinstalled, but that did not work. I suppose I could use it with a different email address and open a new account, but that is not desirable.

Thanks Jim

do not have any app or site passwords saved. I must have created a master password many months ago, and cannot retrieve it. I would like to use this security function offered by Firefox. How can I start over with a new master password. otherwise I will continue to use Lastpass and Chrome and not use firefox. Please help, if there is a solution to create Master Password from beginning. I removed firefox and reinstalled, but that did not work. I suppose I could use it with a different email address and open a new account, but that is not desirable. Thanks Jim

Question owner

cor-el said

Firefox can ask for the master password for the Password Manager as this is a software security device. This can happen if you have stored a password for a website and use a master password. https://support.mozilla.org/kb/Protecting+stored+passwords+using+a+master+password Are you using Sync?
''cor-el [[#answer-956612|said]]'' <blockquote> Firefox can ask for the master password for the Password Manager as this is a software security device. This can happen if you have stored a password for a website and use a master password. https://support.mozilla.org/kb/Protecting+stored+passwords+using+a+master+password Are you using Sync? *https://support.mozilla.org/kb/what-firefox-sync </blockquote>

Question owner

I do not have any app or site passwords saved. I must have created a master password many months ago, and cannot retrieve it. I would like to use this security function offered by Firefox. How can I start over with a new master password. otherwise I will continue to use Lastpass and Chrome and not use firefox.

Please help, if there is a solution to create Master Password from beginning. I removed firefox and reinstalled, but that did not work. I suppose I could use it with a different email address and open a new account, but that is not desirable.

Thanks Jim

I do not have any app or site passwords saved. I must have created a master password many months ago, and cannot retrieve it. I would like to use this security function offered by Firefox. How can I start over with a new master password. otherwise I will continue to use Lastpass and Chrome and not use firefox. Please help, if there is a solution to create Master Password from beginning. I removed firefox and reinstalled, but that did not work. I suppose I could use it with a different email address and open a new account, but that is not desirable. Thanks Jim

Question owner

dashengst said

cor-el said
Firefox can ask for the master password for the Password Manager as this is a software security device. This can happen if you have stored a password for a website and use a master password. https://support.mozilla.org/kb/Protecting+stored+passwords+using+a+master+password Are you using Sync?
''dashengst [[#answer-956808|said]]'' <blockquote> ''cor-el [[#answer-956612|said]]'' <blockquote> Firefox can ask for the master password for the Password Manager as this is a software security device. This can happen if you have stored a password for a website and use a master password. https://support.mozilla.org/kb/Protecting+stored+passwords+using+a+master+password Are you using Sync? *https://support.mozilla.org/kb/what-firefox-sync </blockquote> </blockquote>

Question owner

I do not have any app or site passwords saved. I must have created a master password many months ago, and cannot retrieve it. I would like to use this security function offered by Firefox. How can I start over with a new master password. otherwise I will continue to use Lastpass and Chrome and not use firefox.

Please help, if there is a solution to create Master Password from beginning. I removed firefox and reinstalled, but that did not work. I suppose I could use it with a different email address and open a new account, but that is not desirable.

Thanks Jim

I do not have any app or site passwords saved. I must have created a master password many months ago, and cannot retrieve it. I would like to use this security function offered by Firefox. How can I start over with a new master password. otherwise I will continue to use Lastpass and Chrome and not use firefox. Please help, if there is a solution to create Master Password from beginning. I removed firefox and reinstalled, but that did not work. I suppose I could use it with a different email address and open a new account, but that is not desirable. Thanks Jim
cor-el
  • Top 10 Contributor
  • Moderator
17416 solutions 157342 answers
See: *https://support.mozilla.org/kb/Forgot+my+master+password