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I can't open amazon.com since refreshing Firefox.

Posted

Since refreshing Firefox two days ago, I haven't been able to access amazon.com. I get the 'connecting' spinning wheel and after a while I get a message saying 'Problem Loading Page ... Server Not Found'. I have tried opening that site on my other computer (I have one with XP and another with Windows 10) and I have tried Microsoft and Chrome ... all give the same message. I had no trouble at all until I did the refresh for Firefox. I have tried all the help information on the firefox pages to no avail.

Since refreshing Firefox two days ago, I haven't been able to access amazon.com. I get the 'connecting' spinning wheel and after a while I get a message saying 'Problem Loading Page ... Server Not Found'. I have tried opening that site on my other computer (I have one with XP and another with Windows 10) and I have tried Microsoft and Chrome ... all give the same message. I had no trouble at all until I did the refresh for Firefox. I have tried all the help information on the firefox pages to no avail.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 24.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

FredMcD
  • Top 10 Contributor
4270 solutions 59892 answers
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate. https://support.mozilla.org/en-US/kb/server-not-found-connection-problem https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

Question owner

Thank you so much for replying and giving me some hope. I'll check out the links you have given me. Much appreciated.

Thank you so much for replying and giving me some hope. I'll check out the links you have given me. Much appreciated.