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منتدى الدعم

I need help accessing https://utcommunications.teamworkpm.net/ after a certificate warning. Now it is blocked.

Posted

This is the site my office uses to communicate about projects and log time. I could access it until earlier today when I set up a new computer and must have clicked something wrong in the certificate warning. It opens in Chrome, but Firefox is my default.

This is the site my office uses to communicate about projects and log time. I could access it until earlier today when I set up a new computer and must have clicked something wrong in the certificate warning. It opens in Chrome, but Firefox is my default.

Chosen solution

The issue has been resolved. The fix was to clear the history for: browsing & downloads form & search cookies cache

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 15.017.20050
  • Creative Cloud Desktop Plugin.v_3_0_0_0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 24.0 r0

Application

  • Firefox 50.1.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.1.0/Darwin/en-US/

Extensions

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Awesome Screenshot - Capture, Annotate & More 3.0.14 (jid0-GXjLLfbCoAx0LcltEdFrEkQdQPI@jetpack)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Adobe Acrobat DC - Create PDF 15 (web2pdfextension@web2pdf.adobedotcom) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x6640
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • crashGuards: []
  • currentAudioBackend: audiounit
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'TileHeight': 1024, u'TileWidth': 1024, u'AzureFallbackCanvasBackend': u'none', u'ApzWheelInput': 1, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webgl2Renderer: (no info)
  • webglRenderer: ATI Technologies Inc. -- AMD Radeon R9 M380 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

The link redirects to; https://utcommunications.teamwork.com/#/login

What happens when you try your link? Error messages?

The link redirects to; https://utcommunications.teamwork.com/#/login What happens when you try your link? Error messages?

Question owner

I contacted UT's Office of Information Technology to sort this out because I get their "register your computer" page instead of the teamwork site.

I contacted UT's Office of Information Technology to sort this out because I get their "register your computer" page instead of the teamwork site.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Keep us posted.

Keep us posted.

Chosen Solution

The issue has been resolved. The fix was to clear the history for: browsing & downloads form & search cookies cache

The issue has been resolved. The fix was to clear the history for: browsing & downloads form & search cookies cache
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

That was very good work. Well done. Please flag your last post as '''Solved Problem''' so others will know.