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I am supposed to be getting automatic updates but I keep getting requests to download updates--why?

Posted

A pop up window comes on my screen and says something like 'we strongly urge you to update..... ' and then lists the current version number. When I check to see what version I have, it already is the latest. I have had identity theft and am very leery of these notices when Firefox says it automatically updates--if so then why do I get these requests? I am running Win10. What is NPWLPG?

A pop up window comes on my screen and says something like 'we strongly urge you to update..... ' and then lists the current version number. When I check to see what version I have, it already is the latest. I have had identity theft and am very leery of these notices when Firefox says it automatically updates--if so then why do I get these requests? I am running Win10. What is NPWLPG?

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.23.20053
  • Coupons, Inc. Coupon Printer 4.0.2.0
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Shockwave Flash 24.0 r0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

FredMcD
  • Top 10 Contributor
4271 solutions 59913 answers

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For the last eight months, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

. '''Whenever you get a message / popup that''' '''software / files need to be updated;''' <u>'''DO NOT USE ANY OF'''</u> <u>'''THE PROVIDED LINKS'''</u> While this may be a legitimate message, it could also be <u>'''Malware or a Virus'''</u>. Anytime you want or need to check for upgrades, go to the website of the <u>'''True Owner'''</u> of the program in question. For example, to check out Firefox, go to '''https://www.mozilla.org''' {web link} You can report such a site at; '''[http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page]''' {web link} which is the same when done while on site by going to '''Help > Report Web Forgery''' '''[http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse]''' {web link} For the last eight months, an epidemic of '''Fake Update Notices''' have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update