Recent answers to Firefox downloads via a shortcut on our intranet page an excel file in stead of opening it straight away.https://support.mozilla.org/ar/questions/11536042017-01-17T18:26:47-08:00I called for more help
2017-01-17T18:26:47-08:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1153604#answer-954102<p>I called for more help
</p>I created a new profile and started firefox up. Again, the same result, it automatically download th2017-01-17T17:21:57-08:00fre3khttps://support.mozilla.org/ar/questions/1153604#answer-954092<p>I created a new profile and started firefox up. Again, the same result, it automatically download the excel file, although I choose for open directly in excel. After a refresh in the new profile, it works. But after a restart of firefox the problem is back.
</p>Use these links to create a new profile.
Use this new profile as is. Is the problem still there?
htt2017-01-13T01:30:59-08:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1153604#answer-952715<p>Use these links to create a new profile.
Use this new profile <strong>as is.</strong> Is the problem still there?
</p><p><strong><a href="http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder" rel="nofollow">http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder</a></strong>
</p><p><strong><a href="https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles" rel="nofollow">https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles</a></strong>
</p><p><strong><a href="https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible" rel="nofollow">https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible</a></strong>
</p>Just tried it and yes, it still is...
2017-01-12T21:43:33-08:00fre3khttps://support.mozilla.org/ar/questions/1153604#answer-952692<p>Just tried it and yes, it still is...
</p>I called for more help.
Start Firefox in Safe Mode {web Link} by holding down the <Shift> (Mac2017-01-12T19:32:00-08:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1153604#answer-952665<p>I called for more help.
</p><p>Start <strong><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Firefox in Safe Mode</a></strong> {web Link} by holding down the <strong>&lt;Shift&gt;<br> <em>(Mac=Options)</em> </strong> key, and then starting Firefox.
A small dialog should appear. Click <strong>Start In Safe Mode</strong> (not Refresh).
</p><p>Is the problem still there?
</p>Thanks for a possible solution FredMcD.
Unfortunately, the problem isn't solved.
My only solution t2017-01-12T18:14:52-08:00fre3khttps://support.mozilla.org/ar/questions/1153604#answer-952658<p>Thanks for a possible solution FredMcD.
Unfortunately, the problem isn't solved.
My only solution that sometimes works is to choose to refresh firefox. The first FF-session works like a charm, but after a restart, the problem occurs again.
</p>A thought; did you set that type of file to open in Firefox?
Deleting mimeTypes.rdf will reset all d2017-01-12T17:20:10-08:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1153604#answer-952646<p>A thought; did you set that type of file to open in Firefox?
</p><p>Deleting <strong>mimeTypes.rdf</strong> will reset all download actions to the default settings.
</p><p>Type <strong>about:support</strong> in the address bar and press enter.
</p><p>Under the page logo on the left side, you will see <strong>Application Basics.</strong>
Under this find <strong>Profile Folder.</strong> To its right press the button
<strong>Show Folder.</strong> This will open your file browser to the current
Firefox profile. Now <strong>Close Firefox.</strong>
</p><p>Locate the above file. Then rename or delete it. Restart Firefox.
</p>Protection is the same as before - Norton.
FF updates when there is a newer version. (now 50.1.0) Of2017-01-12T15:05:41-08:00fre3khttps://support.mozilla.org/ar/questions/1153604#answer-952636<p>Protection is the same as before - Norton.
FF updates when there is a newer version. (now 50.1.0) Office 2013 on all our pc's. So no manor changes.
</p>What changed a few months ago? Protection programs? FF version?
2017-01-11T04:21:39-08:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1153604#answer-952161<p>What changed a few months ago? Protection programs? FF version?
</p>The intranet pages are on our on-site server. We placed an hour registration system for every indivi2017-01-10T22:32:46-08:00fre3khttps://support.mozilla.org/ar/questions/1153604#answer-952059<p>The intranet pages are on our on-site server. We placed an hour registration system for every individual employee on this site. If I click my registration sheet, I can choose to open with excel or download it first. Normally if it opens directly in excel, so no explicite download, I can modify the file and save it over the original file on the original location.
If you choose download, the file goes in a standard map for example 'downloads' on your local computer and if you safe it, it will be saved there.
</p><p>We had never had this issue until a few months ago. And like I already said, windows 7 32 / 64bit pc's, windows 10 pc's, latested firefox edition, there is no logic in it.
</p>I am not sure what your problem is.
Whether you are saving the file or just viewing it, it still nee2017-01-10T21:07:33-08:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1153604#answer-952031<p>I am not sure what your problem is.
</p><p>Whether you are saving the file or just viewing it, it still needs
to be downloaded. If it is being viewed, it is placed in a <strong>temp</strong> folder
and removed later.
</p>