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This support section keeps sending me arrouind in circles including telling me I was not allowed on the page where I had just asked a question. Please can you j

Posted

I just want to be able to email you a question. while I was filling this section out, I tried to check history for the websites that had been blocked when I tried to access them. I could not get back to this section and...without my requesting it, the last week of history was erased. I admit to being very frustrated. All the websites I was attempting to access were ones I had used previously using Firefox. I read the explanations , to me and apparently to others, the explanations are not satisfactory. The method suggested for getting around the block...click the "i" and then you will be given an option to disregard or overrule the Block? ... I was not given this option . It did not appear in this process. I liked using Mozilla. But this new enforced security for sites that have never caused an issue or have never evidenced a problem with security makes it impossible to use Firefox.

Is there anyway I can simply go back to the previous version?

I just want to be able to email you a question. while I was filling this section out, I tried to check history for the websites that had been blocked when I tried to access them. I could not get back to this section and...without my requesting it, the last week of history was erased. I admit to being very frustrated. All the websites I was attempting to access were ones I had used previously using Firefox. I read the explanations , to me and apparently to others, the explanations are not satisfactory. The method suggested for getting around the block...click the "i" and then you will be given an option to disregard or overrule the Block? ... I was not given this option . It did not appear in this process. I liked using Mozilla. But this new enforced security for sites that have never caused an issue or have never evidenced a problem with security makes it impossible to use Firefox. Is there anyway I can simply go back to the previous version?

Chosen solution

Thank you for your help. I simply decided to go back to 49.02. It is working well. I may try 50 again sometime in the future, but for right now I just preferred a working browser.

And I have to admit, I did miss my theme which had not yet been updated to work in 50.

If I do experience any problems with this previous version, I will report back.l

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.18
  • CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
  • GEPlugin
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Octoshape embedded video plugin
  • NPWLPG
  • Shockwave Flash 24.0 r0
  • 5.1.50901.0

Application

  • Firefox 50.1.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.1.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • YouTube High Definition 50.2 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})
  • Bing Search 1.0.0.6 (bingsearch.full@microsoft.com) (Inactive)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)
  • Norton Security Toolbar 2016.8.1.9 ({C1A2A613-35F1-4FCF-B27F-2840527B6556}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 770
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  • driverDate: 12-11-2016
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Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4248 solutions 59420 answers

Your user stats show this is the only question you have posted here.

Did you use a different username? Was it here or someplace else,

Your user stats show this is the only question you have posted here. Did you use a different username? Was it here or someplace else,

Question owner

The following is the complete question I submitted. It does refer to the original question I asked but for some reason that question disappeared.

I just want to be able to email you a question. while I was filling this section out, I tried to check history for the websites that had been blocked when I tried to access them. I could not get back to this section and...without my requesting it, the last week of history was erased. I admit to being very frustrated. All the websites I was attempting to access were ones I had used previously using Firefox. I read the explanations , to me and apparently to others, the explanations are not satisfactory. The method suggested for getting around the block...click the "i" and then you will be given an option to disregard or overrule the Block? ... I was not given this option . It did not appear in this process. I liked using Mozilla. But this new enforced security for sites that have never caused an issue or have never evidenced a problem with security makes it impossible to use Firefox.

Is there anyway I can simply go back to the previous version?

The following is the complete question I submitted. It does refer to the original question I asked but for some reason that question disappeared. I just want to be able to email you a question. while I was filling this section out, I tried to check history for the websites that had been blocked when I tried to access them. I could not get back to this section and...without my requesting it, the last week of history was erased. I admit to being very frustrated. All the websites I was attempting to access were ones I had used previously using Firefox. I read the explanations , to me and apparently to others, the explanations are not satisfactory. The method suggested for getting around the block...click the "i" and then you will be given an option to disregard or overrule the Block? ... I was not given this option . It did not appear in this process. I liked using Mozilla. But this new enforced security for sites that have never caused an issue or have never evidenced a problem with security makes it impossible to use Firefox. Is there anyway I can simply go back to the previous version?
FredMcD
  • Top 10 Contributor
4248 solutions 59420 answers

I called for more help.


To send a private message to someone, look for their icon to the left of one of their responses. Click on the link, this is their stats page. Click the Private Message link.


Install an older version of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under "I still want to downgrade" Click the Directory of other versions and languages link Look for the directory of the version that you want. But remember that old versions may have security issues.


First, however, please try this;

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

I called for more help. ---------- To send a private message to someone, look for their icon to the left of one of their responses. Click on the link, this is their stats page. Click the '''Private Message''' link. --------------- '''[https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Install an older version of Firefox]''' {web link} Be sure to read everything here. If you still want to downgrade, look under "I still want to downgrade" Click the '''Directory of other versions and languages''' link Look for the directory of the version that you want. But remember that '''old versions may have security issues.''' ----------------- '''First, however, please try this;''' Let’s do a full clean re-install; '''[http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems]''' {web link} Save the file. Then '''Close Firefox.''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows:''' C:\Program Files C:\Program Files (x86) '''Mac:''' Open the "Applications" folder.<br>https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux:''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install [https://support.mozilla.org/en-US/kb/install-firefox-linux Firefox on Linux]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page,] simply remove the folder Firefox in your home directory. '''Do Not''' remove the profiles folder. Look for, and rename any '''Mozilla''' or '''Firefox''' program folders by adding '''.old''' to them. Do not rename the '''Mozilla Thunderbird''' folder if there is one. After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. --------- If there is a problem, start your '''Computer''' in safe mode and try again. '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Chosen Solution

Thank you for your help. I simply decided to go back to 49.02. It is working well. I may try 50 again sometime in the future, but for right now I just preferred a working browser.

And I have to admit, I did miss my theme which had not yet been updated to work in 50.

If I do experience any problems with this previous version, I will report back.l

Thank you for your help. I simply decided to go back to 49.02. It is working well. I may try 50 again sometime in the future, but for right now I just preferred a working browser. And I have to admit, I did miss my theme which had not yet been updated to work in 50. If I do experience any problems with this previous version, I will report back.l
FredMcD
  • Top 10 Contributor
4248 solutions 59420 answers

Good luck.

Good luck.