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منتدى الدعم

Get the "Insecure Connection" block off my firefox!

Posted

I am on a work computer. OF COURSE ITS NOT SECURE, I KNOW THIS AND STILL WANT TO VISIT SITES. take this dam thing off! This should be MY CHOICE not yours!! No wonder people are switching to other browsers.

I am on a work computer. OF COURSE ITS NOT SECURE, I KNOW THIS AND STILL WANT TO VISIT SITES. take this dam thing off! This should be MY CHOICE not yours!! No wonder people are switching to other browsers.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.91.2 for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Shockwave Flash 22.0 r0
  • 3.0.40723.0
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

John99 971 solutions 13138 answers

Sorry you are having problems with Firefox.

It is likely that the problem is due to security software that in not set up correctly to work with Firefox. If so your work IT department should be able to fix that (or you may be able to fix it yourself depending on who set things up on the computer, you or the IT people ? )

You may of course override the warning and set up individual exceptions easily yourself.

if the problem is caused because security software that is fiddling with & replacing Certificates and Firefox is detecting that, then until you set up the security software correctly you will not be able to entirely prevent this.

Of course there is a possibility that your browsing is genuinely being intercepted by some bad actor.

Sorry you are having problems with Firefox. It is likely that the problem is due to security software that in not set up correctly to work with Firefox. If so your work IT department should be able to fix that (or you may be able to fix it yourself depending on who set things up on the computer, you or the IT people ? ) * See [[How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites]] You may of course override the warning and set up individual exceptions easily yourself. if the problem is caused because security software that is fiddling with & replacing Certificates and Firefox is detecting that, then until you set up the security software correctly you will not be able to entirely prevent this. Of course there is a possibility that your browsing is genuinely being intercepted by some bad actor.

Question owner

Sorry but that doesn't fix the problem as the "add exception" is not available. They are running Windows Xp could that be the problem? But still shouldn't I have the option to disable it completely? I can't even get on sites like Walmart.ca.

Sorry but that doesn't fix the problem as the "add exception" is not available. They are running Windows Xp could that be the problem? But still shouldn't I have the option to disable it completely? I can't even get on sites like Walmart.ca.
James
  • Moderator
1594 solutions 11229 answers

Besides the Antivirus clients causing this headache with the certificates a proxy can be the cause. A long time simple reason can be due to the OS date/time being incorrect.

Besides the Antivirus clients causing this headache with the certificates a proxy can be the cause. A long time simple reason can be due to the OS date/time being incorrect.
cor-el
  • Top 10 Contributor
  • Moderator
17412 solutions 157274 answers

Check out why the site is untrusted and click the "Advanced" button to expand this section to see extra details. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source. Click the "Add Exception" button to inspect the certificate in the Certificate Viewer.

If you can't inspect the certificate via "Add Exception" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer with the issuer.

Check out why the site is untrusted and click the "Advanced" button to expand this section to see extra details. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source. Click the "Add Exception" button to inspect the certificate in the Certificate Viewer. If you can't inspect the certificate via "Add Exception" then try this: Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate: *<b>chrome://pippki/content/exceptionDialog.xul</b> In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx). *retrieve the certificate via the "Get certificate" button *click the "View..." button to inspect the certificate in the Certificate Viewer You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer with the issuer.

Question owner

I'll try all that and get back to you, I should mention it is with all sites not just one site. I'll include screens if I can.

I'll try all that and get back to you, I should mention it is with all sites not just one site. I'll include screens if I can.