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crash

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه philipp

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Identificativo crash: bp-1baa6979-85fb-4036-b729-5c3ec2161014

All Replies (1)

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hi marcolele, thanks for reporting with a crash id. thanks, unfortunately these crashes are triggered by malware that's present on your system and hooking into firefox (a lsp monitoring your network traffic labelled "chtbrkg.dll"). please go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there (especially anything dubbed "adskip" or other programs you haven't installed intentionally). then please also try running security scans with various security tools like the free version of malwarebytes,adwcleaner & eset online one-time scanner.

finally you may also refer to this blog entry on how to proceed with malicious lsp-modules: https://blog.malwarebytes.com/cybercrime/2014/10/changes-in-the-lsp-stack/

Troubleshoot Firefox issues caused by malware

Modified by philipp