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Firefox won't play videos after Windows 10 update 1607

Posted

I get this error message when playing videos after Windows 10 update. I uninstalled and re-installed latest version of Adobe Flash. Shockwave is activated in plugins.

I get this error message when playing videos after Windows 10 update. I uninstalled and re-installed latest version of Adobe Flash. Shockwave is activated in plugins.
Attached screenshots

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36

More Information

Wesley Branton
  • Top 10 Contributor
617 solutions 5143 answers

Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!


If the issue started occurring after upgrading to Windows 10 or after a Windows 10 update, please try reinstalling Adobe Flash Player.

Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles: * [[Flash Plugin - Keep it up to date and troubleshoot problems]] * [[Adobe Flash plugin has crashed - Prevent it from happening again]] Please tell us if this helped! ---- If the issue started occurring after upgrading to Windows 10 or after a Windows 10 update, please try reinstalling [https://get.adobe.com/flashplayer/ Adobe Flash Player].

Modified by Wesley Branton

Question owner

I found the problem. As of yesterday, Firefox videos no longer work with Adblock. (They work when I disable Adblock.) So the solution is simple: permanently switch to Chrome, which plays all videos with Adblock.

I found the problem. As of yesterday, Firefox videos no longer work with Adblock. (They work when I disable Adblock.) So the solution is simple: permanently switch to Chrome, which plays all videos with Adblock.
Wesley Branton
  • Top 10 Contributor
617 solutions 5143 answers

You shouldn't have any issues with using Adblock and playing videos. Please ensure that you have the Adblock Plus add-on and not a fake copy.

Nevertheless, Mozilla does not develop or maintain add-ons, so you will need to get into touch with the Adblock team to advise them about the issue. You can also add the websites with issues to the whitelist.

Sorry for any inconvenience.

You shouldn't have any issues with using Adblock and playing videos. Please ensure that you have the [https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/ Adblock Plus] add-on and not a fake copy. Nevertheless, Mozilla does not develop or maintain add-ons, so you will need to get into touch with the Adblock team to advise them about the issue. You can also add the websites with issues to the whitelist. Sorry for any inconvenience.