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Firefox crashes

  • 4 ردود
  • 1 has this problem
  • 13 views
  • آخر ردّ كتبه dgyrvc

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Firefox crashes immediately when starting, even in safe mode Uninstalled/reinstalled Firefox

All crash reports submitted 9-13-16: bp-ef48c982-1bdb-438e-ad6a-1800f2160913 bp-77081729-3213-4a9b-8347-1c90d2160913 bp-b6250d3b-3c57-4608-ae1b-fadd32160913 bp-74595988-a668-466d-8091-a02002160913 bp-d281f172-263d-49bf-8aea-87a082160913 bp-2f51de8d-7d8b-4110-a6db-f71972160913 bp-cef67cef-497b-4695-9a8d-76fb92160913 bp-bf0a3604-c141-40f4-9c13-22ba02160913 bp-67798323-1ca5-43d6-9d8e-42bd12160913 bp-906891b0-bfcd-4a3c-9899-465f02160913 bp-0bb97a14-7721-42da-9af7-752722160913

الحل المُختار

hi dgyrvc, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/

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الحل المُختار

hi dgyrvc, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/

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Uninstalled Firefox 44, reinstalled Firefox 47

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please install firefox 48.0.2 - the latest version at the moment

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Still crashed first time with 48.0.2, then was able to open in safe mode, and seems to be working fine. Thx!