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Firefox crashes

  • 1 (رد واحد)
  • 2 have this problem
  • 17 views
  • آخر ردّ كتبه philipp

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Crash ID: bp-1a40c7ff-a9eb-4995-8525-c0f092160913

Firefox crashes immediately, in safe mode etc. Told to post crash information here.

الحل المُختار

hi delyle1, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/

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الحل المُختار

hi delyle1, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest firefox from https://www.mozilla.org/en-US/firefox/all/