This thread was archived. Please ask a new question if you need help.
Firefox wont let me restore my missing bookmarks
My bookmarks disappeared two days after installing new version. When I try to restore from an older backup it says "unable to process the backup file." When I try to restore bookmarks from a newer version it says "Unsupported file type."
All Replies (3)
Look on your desktop. Do you see a folder called; Old Firefox?
Your System Details shows;
Mac OS X 10.10 Firefox 31.0
Why are you using such an old browser?
Firefox 32+ switched from regular .json files to compressed .jsonlz4 files. That could be why Firefox 31 can't handle the newer format.
If you had trouble finding the current installer, see:
Or to use the internal updater, see: