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Firefox crashes

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bp-3592dfe0-cbb9-464f-840f-6a7562160812

So for a while now (months), firefox would crash occasionally and if I tried to restart and keep using it, it would crash repeatedly and eventually I'd get a bluescreen. I discovered that if I just rebooted my computer after a firefox crash, it would normally be okay after that. So I haven't put much effort into trying to fix it.

Some days I would get crashes, other times it would be completely fine, despite the fact that I'm doing the same things every day.

Now, it's repeatedly crashing, despite the below: Tried rebooting computer several times Tried starting in safe mode Tried firefox refresh

What I'm doing when it crashed: I always have multiple tabs and windows open. Zoho mail is always open. I have seen some correlation between the crashes and youtube and/or facebook being open

Any help would be much appreciated!

All Replies (1)

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You are using an old version of Firefox, which can be causing these common crashes. Upgrade to the latest fixes and improvements as our tutorial below:

https://support.mozilla.org/en-US/kb/update-firefox-latest-version

  • We are already in version 48.0.