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Passowrd sync from mobile to desktop not working

Posted

I am using Firefox v47.0 on Ubuntu 16.04.

I am not able to sync passwords from Firefox mobile to Firefox desktop. Bookmarks seemed to be synced correctly.

I tried after disabling the master password on mobile once and clicked "Sync Now" and then Synced on Desktop browser. It didn't work either :(

Sync account Connect / Disconnect / Refresh Desktop browser didn't work!

I am using Firefox v47.0 on Ubuntu 16.04. I am not able to sync passwords from Firefox mobile to Firefox desktop. Bookmarks seemed to be synced correctly. I tried after disabling the master password on mobile once and clicked "Sync Now" and then Synced on Desktop browser. It didn't work either :( Sync account Connect / Disconnect / Refresh Desktop browser didn't work!

Additional System Details

Installed Plug-ins

  • Version: 5.41.3.0
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers

Application

  • Firefox 47.0
  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:47.0) Gecko/20100101 Firefox/47.0
  • Support URL: https://support.mozilla.org/1/firefox/47.0/Linux/en-US/

Extensions

  • Adblock Plus 2.7.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Firefox Hello 1.3.2 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0.2 (firefox@getpocket.com)
  • Ubuntu Modifications 3.2 (ubufox@ubuntu.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
  • adapterDeviceID: Mesa DRI Intel(R) Haswell Mobile
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • driverDate:
  • driverVersion: 3.0 Mesa 11.2.0
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'CairoUseXRender': 0, u'AzureContentBackend': u'cairo'}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • supportsHardwareH264: No
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Haswell Mobile
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 solutions 40287 answers

Sync should work with a Master Password as long as all Sync connected devices are using the same Master Password. Won't work with devices that don't use a Master Password and another "with" or with a different Master Password.

And you need to be careful when disabling the Master Password, at least on "desktop" devices, I believe all the Passwords might get deleted if that is done, or so I have read about stopping use of the Master Password; don't use a "mobile" device and don't know if that holds true there.

Sync should work with a Master Password as long as all Sync connected devices are using the same Master Password. Won't work with devices that don't use a Master Password and another "with" or with a different Master Password. And you need to be careful when disabling the Master Password, at least on "desktop" devices, I believe all the Passwords might get deleted if that is done, or so I have read about stopping use of the Master Password; don't use a "mobile" device and don't know if that holds true there.

Question owner

Thank you for the quick response :)

Both devices (android mobile and desktop) are using same master password.

Still they are not syncing!

Mobile has passwords, desktop is not able to sync from mobile.

Thank you for the quick response :) Both devices (android mobile and desktop) are using same master password. Still they are '''not''' syncing! Mobile has passwords, desktop is not able to sync from mobile.
the-edmeister
  • Top 25 Contributor
  • Moderator
5411 solutions 40287 answers

I am going to move this thread over to the Firefox for Android queue. Maybe someone on that side of this fora would know more about this issue.

I am going to move this thread over to the '''Firefox for Android''' queue. Maybe someone on that side of this fora would know more about this issue.
Alex 0 solutions 4 answers

I have a similar problem on Windows. Android and desktop use the same master password Bookmarks sync fine, passwords do not.

I have a similar problem on Windows. Android and desktop use the same master password Bookmarks sync fine, passwords do not.

Modified by Alex