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Firefox crashes

Posted

Why does Firefox crashes? I close it and and a window pops up telling me to update browser and when I click Icon I see no download to new version It does state that firefox has been updated to new version. But it always happens when I'm browsing at Macy's, Sears, Dillard's etc.

Why does Firefox crashes? I close it and and a window pops up telling me to update browser and when I click Icon I see no download to new version It does state that firefox has been updated to new version. But it always happens when I'm browsing at Macy's, Sears, Dillard's etc.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Android 4.4.2; Tablet; rv:47.0) Gecko/47.0 Firefox/47.0

More Information

FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers

What is your computer system and Firefox?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
What is your computer system and Firefox? In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

Question owner

Report ID Date Submitted bp-f51ef81a-fa38-4134-a2d0-b89682160613 06/13/16 08:47 bp-17b7afa3-bd5c-4104-b3f9-543b22160613 06/13/16 08:36 bp-01f1ba10-00bf-4d2e-a390-20a2d2160613 06/13/16 08:29 bp-73cb3d2b-1a03-4d68-ba00-fbe7a2160613 06/13/16 07:32 bp-d36036d0-9372-4cf4-a86f-afd9e2160612 06/12/16 00:03 bp-cb828fb2-e357-4110-b558-910462160612 06/11/16 23:48 bp-25eaa56a-200b-443e-a151-fe89a2160612 06/11/16 23:39

Report ID Date Submitted bp-f51ef81a-fa38-4134-a2d0-b89682160613 06/13/16 08:47 bp-17b7afa3-bd5c-4104-b3f9-543b22160613 06/13/16 08:36 bp-01f1ba10-00bf-4d2e-a390-20a2d2160613 06/13/16 08:29 bp-73cb3d2b-1a03-4d68-ba00-fbe7a2160613 06/13/16 07:32 bp-d36036d0-9372-4cf4-a86f-afd9e2160612 06/12/16 00:03 bp-cb828fb2-e357-4110-b558-910462160612 06/11/16 23:48 bp-25eaa56a-200b-443e-a151-fe89a2160612 06/11/16 23:39

Question owner

Submitted Crash Reports Report ID Date Submitted bp-e10b7828-a725-4175-8375-3b5d62160613 06/13/16 09:36 bp-f51ef81a-fa38-4134-a2d0-b89682160613 06/13/16 08:47 bp-17b7afa3-bd5c-4104-b3f9-543b22160613 06/13/16 08:36 bp-01f1ba10-00bf-4d2e-a390-20a2d2160613 06/13/16 08:29 bp-73cb3d2b-1a03-4d68-ba00-fbe7a2160613 06/13/16 07:32 bp-d36036d0-9372-4cf4-a86f-afd9e2160612 06/12/16 00:03 bp-cb828fb2-e357-4110-b558-910462160612 06/11/16 23:48 bp-25eaa56a-200b-443e-a151-fe89a2160612 06/11/16 23:39 bp-25495e95-ebc8-4a84-9d11-687472160612 06/11/16 23:28 bp-5503f33b-a24a-45bb-80ce-7dfa32160507 05/07/16 09:59

Submitted Crash Reports Report ID Date Submitted bp-e10b7828-a725-4175-8375-3b5d62160613 06/13/16 09:36 bp-f51ef81a-fa38-4134-a2d0-b89682160613 06/13/16 08:47 bp-17b7afa3-bd5c-4104-b3f9-543b22160613 06/13/16 08:36 bp-01f1ba10-00bf-4d2e-a390-20a2d2160613 06/13/16 08:29 bp-73cb3d2b-1a03-4d68-ba00-fbe7a2160613 06/13/16 07:32 bp-d36036d0-9372-4cf4-a86f-afd9e2160612 06/12/16 00:03 bp-cb828fb2-e357-4110-b558-910462160612 06/11/16 23:48 bp-25eaa56a-200b-443e-a151-fe89a2160612 06/11/16 23:39 bp-25495e95-ebc8-4a84-9d11-687472160612 06/11/16 23:28 bp-5503f33b-a24a-45bb-80ce-7dfa32160507 05/07/16 09:59
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers

Product FennecAndroid Version 47.0 Build ID 20160604191656 Release Channel release OS Android OS Version 0.0.0 Linux 3.4.0-4441590 #1 SMP PREEMPT Thu Mar 12 10:45:42 KST 2015 armv7l ++++++++++++++++++++++++++++++++++ bp-e10b7828-a725-4175-8375-3b5d62160613 bp-f51ef81a-fa38-4134-a2d0-b89682160613 bp-01f1ba10-00bf-4d2e-a390-20a2d2160613 bp-73cb3d2b-1a03-4d68-ba00-fbe7a2160613

Signature: ElfLoader::~ElfLoader

This is for Sumo's Related Bugs 1164027 NEW --- intermittent PROCESS-CRASH | autophone-s1s2 | application crashed [@ ElfLoader::~ElfLoader] ++++++++++++++++++++++++++++++++++++ bp-17b7afa3-bd5c-4104-b3f9-543b22160613

Signature: @0x77ffc94e

No other information


Sorry but I don't know Linux. I've called the big guys to help you. Good luck.

Product FennecAndroid Version 47.0 Build ID 20160604191656 Release Channel release OS Android OS Version 0.0.0 Linux 3.4.0-4441590 #1 SMP PREEMPT Thu Mar 12 10:45:42 KST 2015 armv7l ++++++++++++++++++++++++++++++++++ bp-e10b7828-a725-4175-8375-3b5d62160613 bp-f51ef81a-fa38-4134-a2d0-b89682160613 bp-01f1ba10-00bf-4d2e-a390-20a2d2160613 bp-73cb3d2b-1a03-4d68-ba00-fbe7a2160613 Signature: ElfLoader::~ElfLoader This is for Sumo's Related Bugs 1164027 NEW --- intermittent PROCESS-CRASH | autophone-s1s2 | application crashed [@ ElfLoader::~ElfLoader] ++++++++++++++++++++++++++++++++++++ bp-17b7afa3-bd5c-4104-b3f9-543b22160613 Signature: @0x77ffc94e No other information ----------------- Sorry but I don't know Linux. I've called the big guys to help you. Good luck.

Question owner

No one has contacted me with a solution ..I can't believe you all can't solve the problem!!.

No one has contacted me with a solution ..I can't believe you all can't solve the problem!!.
brschwebs 0 solutions 1 answers

It is a Trojan site that is sending out that screen that says your Firefox is out of date. just close your browser, go to the correct Firefox site to be sure you have the latest updates. This also includes the screens that popup on ADOBE Flash player.

It is a Trojan site that is sending out that screen that says your Firefox is out of date. just close your browser, go to the correct Firefox site to be sure you have the latest updates. This also includes the screens that popup on ADOBE Flash player.