Recent answers to Firefox is extremely slow outside of safe mode, even with a refresh, a reinstall, and disabling of hardware accelerationhttps://support.mozilla.org/ar/questions/11233792016-05-18T06:50:51-07:00Glad to help. Safe Surfing.
Update Hitmanpro. If there is still a problem,
disable it and contact it2016-05-18T06:50:51-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1123379#answer-878333<p>Glad to help. Safe Surfing.
</p><p>Update Hitmanpro. If there is still a problem,
disable it and contact its support.
</p>FredMcD said
bp-9ba5c963-c30e-4f04-bbdd-9342d2160518
Signature: F1398665248
Process Type plugin 2016-05-18T05:00:17-07:00Mr_Crowhttps://support.mozilla.org/ar/questions/1123379#answer-878283<p><em>FredMcD <a href="#answer-878259" rel="nofollow">said</a></em>
</p>
<blockquote>
bp-9ba5c963-c30e-4f04-bbdd-9342d2160518
Signature: F1398665248
Process Type plugin Shockwave Flash Version: 21.0.0.242
Hmpalert.dll = HitmanPro.Alert
<hr>
<p>For now, disable Hitmanpro.
</p>
</blockquote>
<p>This worked. Thank you very much!
</p>bp-9ba5c963-c30e-4f04-bbdd-9342d2160518
Signature: F1398665248
Process Type plugin Shockwave Flash V2016-05-18T04:00:08-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1123379#answer-878259<p>bp-9ba5c963-c30e-4f04-bbdd-9342d2160518
</p><p>Signature: F1398665248
</p><p>Process Type plugin Shockwave Flash Version: 21.0.0.242
</p><p>Hmpalert.dll = HitmanPro.Alert
</p>
<hr>
<p>For now, disable Hitmanpro.
</p>Some of your crash reports weren’t sent to the Mozilla Servers.
In the address bar, type about:crash2016-05-18T03:57:49-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1123379#answer-878258<p>Some of your crash reports weren’t sent to the Mozilla Servers.
</p><p>In the address bar, type <strong>about:crashes</strong>&lt;enter&gt;.<strong> Note:</strong> If any reports do not
have <strong>BP</strong> in front of the numbers/letters, click it to submit them.
</p><p><strong>The crash report is several pages of data.</strong>
<strong>We need the report numbers to see the whole report.</strong>
</p><p>Using your mouse, <strong>mark</strong> the most <strong>resent 7 - 10</strong> crash reports, and
<strong>copy</strong> them. Now go to the reply box below and <strong>paste</strong> them in.
</p>
<dl><dt><img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2014-06-04-07-10-50-73db6f.png" alt="aboutcrashesFx29" width="500">
</dt></dl>Disabling hardware acceleration for Flash had a slight positive effect on Firefox's performance, but2016-05-18T01:36:28-07:00Mr_Crowhttps://support.mozilla.org/ar/questions/1123379#answer-878214<p>Disabling hardware acceleration for Flash had a slight positive effect on Firefox's performance, but it's still quite slow and laggy compared to before. More input is requested.
</p>Try disabling Hardware Acceleration in Adobe Flash.
Go to this Adobe Flash Player Help page.
Rig2016-05-17T17:34:16-07:00moseshttps://support.mozilla.org/ar/questions/1123379#answer-878093<p>Try disabling Hardware Acceleration in Adobe Flash. <br>
</p>
<ol><li>Go to this <a href="http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues" rel="nofollow">Adobe Flash Player Help page</a>.
</li><li>Right-click on the Flash Player logo on that page.
</li><li>Click on <strong>Settings</strong> in the context menu. The Adobe Flash Player Settings screen will open.
</li><li> Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br> <br>The image "fpSettings1.PNG" does not exist. <br>
</li><li> Remove the check mark from <strong>Enable hardware acceleration</strong>.
</li><li> Click <strong>Close</strong> to close the Adobe Flash Player Settings Window.
</li><li> Restart Firefox.
</li></ol>
<p>This <a href="http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html" rel="nofollow">Flash Player Help - Display Settings page</a> has more information on Flash Player hardware acceleration, if you're interested.
</p>
<hr>As I outlined earlier, Firefox works swimmingly when in safe mode; however, disabling hardware accel2016-05-17T13:10:40-07:00Mr_Crowhttps://support.mozilla.org/ar/questions/1123379#answer-878037<p>As I outlined earlier, Firefox works swimmingly when in safe mode; however, disabling hardware acceleration and extensions while running Firefox normally have no effect, creating a paradox which I can't explain.
</p><p>Application Basics
</p>
<hr>
<p>Name: Firefox
Version: 46.0.1
Build ID: 20160502172042
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:46.0) Gecko/20100101 Firefox/46.0
Multiprocess Windows: 0/2 (Disabled)
Safe Mode: true
</p><p>Crash Reports for the Last 3 Days
</p>
<hr>
<p>Report ID: bp-9ba5c963-c30e-4f04-bbdd-9342d2160518
Submitted: 2 hours ago
</p><p>All Crash Reports (including 3 pending crashes in the given time range)
</p><p>Extensions
</p>
<hr>
<p>Name: Firefox Hello
Version: 1.2.6
Enabled: true
ID: loop@mozilla.org
</p><p>Name: Multi-process staged rollout
Version: 1.0
Enabled: true
ID: e10srollout@mozilla.org
</p><p>Name: Pocket
Version: 1.0
Enabled: true
ID: firefox@getpocket.com
</p><p>Name: Adblock Plus
Version: 2.7.3
Enabled: false
ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
</p><p>Name: Adblock Plus Pop-up Addon
Version: 0.9.2.1-signed.1-signed
Enabled: false
ID: adblockpopups@jessehakanen.net
</p><p>Name: Avast Online Security
Version: 10.3.3.44
Enabled: false
ID: wrc@avast.com
</p><p>Name: Classic Theme Restorer
Version: 1.5.1
Enabled: false
ID: ClassicThemeRestorer@ArisT2Noia4dev
</p><p>Name: Classic Toolbar Buttons
Version: 1.5.0
Enabled: false
ID: CSTBB@NArisT2_Noia4dev
</p><p>Name: Disable Anti-Adblock
Version: 3.1.1-signed.1-signed
Enabled: false
ID: {d49a148e-817e-4025-bee3-5d541376de3b}
</p><p>Name: Element Hiding Helper for Adblock Plus
Version: 1.3.8
Enabled: false
ID: elemhidehelper@adblockplus.org
</p><p>Name: FireShot
Version: 0.98.85
Enabled: false
ID: {0b457cAA-602d-484a-8fe7-c1d894a011ba}
</p><p>Name: Greasemonkey
Version: 3.8
Enabled: false
ID: {e4a8a97b-f2ed-450b-b12d-ee082ba24781}
</p><p>Name: NetVideoHunter
Version: 1.20
Enabled: false
ID: netvideohunter@netvideohunter.com
</p><p>Name: NicoFox
Version: 1.0.1
Enabled: false
ID: nicofox@littlebtc
</p><p>Name: Redirector
Version: 3.0.6
Enabled: false
ID: redirector@einaregilsson.com
</p><p>Name: Rikaichan Japanese-English Dictionary File
Version: 2.01.160101
Enabled: false
ID: rikaichan-jpen@polarcloud.com
</p><p>Name: YouTube™ Flash® Player
Version: 1.6.2
Enabled: false
ID: jid1-HAV2inXAnQPIeA@jetpack
</p><p>Graphics
</p>
<hr>
<p>Adapter Description: NVIDIA GeForce GTX 750 Ti
Adapter Description (GPU #2): Intel(R) HD Graphics 4600
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Adapter Drivers (GPU #2): igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Adapter RAM: 2048
Adapter RAM (GPU #2): Unknown
Asynchronous Pan/Zoom: none
ClearType Parameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 300 ]
Device ID: 0x1380
Device ID (GPU #2): 0x0412
DirectWrite Enabled: false (10.0.10586.0)
Driver Date: 5-9-2016
Driver Date (GPU #2): 11-18-2015
Driver Version: 10.18.13.6519
Driver Version (GPU #2): 20.19.15.4331
GPU #2 Active: false
GPU Accelerated Windows: 0/2 Basic (OMTC)
Subsys ID: 37533842
Subsys ID (GPU #2): 0000000c
Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted
Vendor ID: 0x10de
Vendor ID (GPU #2): 0x8086
windowLayerManagerRemote: true
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
</p><p>Important Modified Preferences
</p>
<hr>
<p>browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 2
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20160502172042
browser.startup.homepage_override.buildID: 20160502172042
browser.startup.homepage_override.mstone: 46.0.1
browser.tabs.drawInTitlebar: false
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 46.0.1
gfx.crash-guard.d3d11layers.appVersion: 46.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x1380
gfx.crash-guard.d3d11layers.driverVersion: 10.18.13.6519
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
gfx.direct2d.disabled: true
gfx.direct3d.last_used_feature_level_idx: 0
layers.acceleration.disabled: true
media.gmp-manager.buildID: 20160502172042
media.gmp-manager.lastCheck: 1463538611
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateClearSavedPwdsOnExit: true
services.sync.declinedEngines: adblockplus
services.sync.engine.greasemonkey: true
services.sync.engine.prefs.modified: true
services.sync.lastPing: 1463539384
services.sync.lastSync: Tue May 17 2016 22:58:08 GMT-0400 (Eastern Standard Time)
services.sync.numClients: 4
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
</p><p>Important Locked Preferences
</p>
<hr>
<p>JavaScript
</p>
<hr>
<p>Incremental GC: true
</p><p>Accessibility
</p>
<hr>
<p>Activated: false
Prevent Accessibility: 0
</p><p>Library Versions
</p>
<hr>
<p>NSPR
Expected minimum version: 4.12
Version in use: 4.12
</p><p>NSS
Expected minimum version: 3.22.3 Basic ECC
Version in use: 3.22.3 Basic ECC
</p><p>NSSSMIME
Expected minimum version: 3.22.3 Basic ECC
Version in use: 3.22.3 Basic ECC
</p><p>NSSSSL
Expected minimum version: 3.22.3 Basic ECC
Version in use: 3.22.3 Basic ECC
</p><p>NSSUTIL
Expected minimum version: 3.22.3
Version in use: 3.22.3
</p><p>Experimental Features
</p>
<hr>
<p>For Appearance, I do not have any other themes besides Default.
</p>Start Firefox in Safe Mode {web Link} by holding down the <Shift> (Mac=Options) key, and the2016-05-17T13:05:53-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1123379#answer-878035<p>Start <strong><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Firefox in Safe Mode</a></strong> {web Link} by holding down the <strong>&lt;Shift&gt;<br> <em>(Mac=Options)</em> </strong> key, and then starting Firefox.
A small dialog should appear. Click <strong>Start In Safe Mode</strong> (not Refresh).
</p><p>Is the problem still there?
</p><p>While still in Safe Mode,
</p><p>Type <strong>about:support</strong> in the address bar and press <strong>Enter.</strong>
Under the main banner, press the button; <strong>Copy Text To Clipboard.</strong>.
Then in the reply box at the bottom of this page,
do a right click in the box and select <strong>Paste.</strong>
This will show us your system details.
<strong>No Personal Information Is Collected.</strong>
</p>
<hr>
<p>Type <strong>about:addons</strong>&lt;enter&gt; in the address bar to open the <strong>Add-ons Manager.</strong>
Hot key; <strong>&lt;Control&gt;<em>(Mac=&lt;Command&gt;)</em> &lt;Shift&gt; A)</strong>
</p><p>On the left side of the page, select <strong>Appearance.</strong> Then select <strong>Default.</strong>
</p><p>Now restart Firefox.
</p>