X
Tap here to go to the mobile version of the site.
Scheduled maintenance: Monday, March 30, between 3:30pm and 5:30pm UTC. This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn’t solve your issue and you want to ask a question, we have our support community waiting to help you at @firefox on Twitter

منتدى الدعم

Apps called Web2Pdf and Web2Pdf Converter, neither one works

Posted

I'm using a Toshiba 64-bit laptop, running Windows 10 Home, 8gb memory, 1T hard drive.

In the past I've had the App Web2pdf and it worked very well and I really liked it. Just within the last couple of days, it has stopped working. I disabled it, rebooted, re-enabled it, didn't work. I uninstalled it, rebooted, re-installed it, didn't work. I then uninstalled that and installed an App called Web2pdf Converter, thinking it would do the same thing, but it wouldn't work either. I disabled it, rebooted, enabled it, and it didn't work.

When I click on the little icon for it on the menu bar, absolutely nothing happens. If I click on the little drop down arrow next to the icon, I get a drop down menu containing Options and Web2Pdf Converter Home Page. When I click on either one of these options, again absolutely nothing happens.

I've run out of ideas, so I'm here asking for help. Thanks for any suggestions you can provide.

I'm using a Toshiba 64-bit laptop, running Windows 10 Home, 8gb memory, 1T hard drive. In the past I've had the App Web2pdf and it worked very well and I really liked it. Just within the last couple of days, it has stopped working. I disabled it, rebooted, re-enabled it, didn't work. I uninstalled it, rebooted, re-installed it, didn't work. I then uninstalled that and installed an App called Web2pdf Converter, thinking it would do the same thing, but it wouldn't work either. I disabled it, rebooted, enabled it, and it didn't work. When I click on the little icon for it on the menu bar, absolutely nothing happens. If I click on the little drop down arrow next to the icon, I get a drop down menu containing Options and Web2Pdf Converter Home Page. When I click on either one of these options, again absolutely nothing happens. I've run out of ideas, so I'm here asking for help. Thanks for any suggestions you can provide.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.15
  • Foxit Reader Plug-In For Firefox and Netscape
  • GEPlugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.73.2 for Mozilla browsers
  • Nitro PDF plugin for Firefox and Chrome
  • NPWLPG
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealTimes Download Plugin
  • Shockwave Flash 20.0 r0
  • WildTangent Games App V2 Presence Detector

Application

  • Firefox 45.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
  • Support URL: https://support.mozilla.org/1/firefox/45.0.2/WINNT/en-US/

Extensions

  • Add to Amazon Wish List Button 1.10.1-signed (amznUWL2@amazon.com)
  • Avast Online Security 10.3.3.44 (wrc@avast.com)
  • Block site 1.1.8.1-signed ({dd3d7613-0246-469d-bc65-2a3cc1668adc})
  • Classic Theme Restorer 1.5.0 (ClassicThemeRestorer@ArisT2Noia4dev)
  • ColorfulTabs 30.0.2 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • Facebook™ Disconnect 0.1.3 (jid0-dBgF7UkIiOsWqvBng4hYu@jetpack)
  • Firefox Hello Beta 1.1.14 (loop@mozilla.org)
  • Ghostery 6.1.0 (firefox@ghostery.com)
  • New Tab Homepage 0.5.2 ({66E978CD-981F-47DF-AC42-E3CF417C1467})
  • New Tab Override (browser.newtab.url replacement) 2.3.1 (newtaboverride@agenedia.com)
  • NoSquint 2.1.9.1-signed (nosquint@urandom.ca)
  • RightToClick 2.9.6 ({cd617375-6743-4ee8-bac4-fbf10f35729e})
  • Self-Destructing Cookies 0.4.10 (jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack)
  • The Addon Bar (restored) 3.2.9-compat-fixed (the-addon-bar@GeekInTraining-GiT)
  • Theme Font & Size Changer 45.4 ({f69e22c7-bc50-414a-9269-0f5c344cd94c})
  • Undo Closed Tabs Button 3.9.9 (undoclosedtabsbutton@supernova00.biz)
  • Video DownloadHelper 5.5.0 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Web2PDF converter 1.12.1-signed.1-let-fixed ({e8f509f0-b677-11de-8a39-0800200c9a66})
  • World weather online® 1.0.1-signed (jid1-9WiPEWaIWyuC3w@jetpack)
  • Avast SafePrice 10.3.5.39 (sp@avast.com) (Inactive)
  • DownThemAll! 2.0.19 ({DDC359D1-844A-42a7-9AA1-88A850A938A8}) (Inactive)
  • Mind the Time 1.3.2 (jid0-HYNmqxA9zQGfJADREri4n2AHKSI@jetpack) (Inactive)
  • New Add-on Bar 0.23.1-signed (ausaddonbar@teo.pl) (Inactive)
  • Nimbus Screen Capture - editable screenshots. 8.2.1 (nimbusscreencaptureff@everhelper.me) (Inactive)
  • ReminderFox 2.1.5.5 ({ada4b710-8346-4b82-8199-5de2b400a6ae}) (Inactive)
  • Weather Forecast Plus 0.2.6 (jid1-aqwHRwQpv3JUMs@jetpack) (Inactive)
  • web2pdf 1.2.1.1-signed (jid1-Y5yNCPQbxaTICw@jetpack) (Inactive)
  • World Weather 2.0.1-signed (jid0-5A9L1G4WlWHdWzODnr87yhDcOEY@jetpack) (Inactive)
  • ZenMate Security, Privacy & Unblock VPN 5.4.8 (firefox@zenmate.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0156
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 8-17-2015
  • driverDate2:
  • driverVersion: 10.18.10.4276
  • driverVersion2:
  • failures: [u'[GFX1-]: GLContext is disabled due to a previous crash.', u'[GFX1-]: GLContext is disabled due to a previous crash.', u'[GFX1-]: GLContext is disabled due to a previous crash.', u'[GFX1-]: GLContext is disabled due to a previous crash.', u'[GFX1-]: GLContext is disabled due to a previous crash.']
  • indices: [0, 1, 2, 3, 4]
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRendererMessage: [u'']
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8950 solutions 73359 answers

The reviews on Web2PDF Converter echo your experience, saying it seems to have stopped working in Firefox 45.

If you like using that site to do your conversions, here is a possible alternative: they have a bookmarklet on this page:

http://www.web2pdfconvert.com/pdf-button#cid1

A bookmarklet is a script you save to your Bookmarks Toolbar or Bookmarks Menu. When you click it, the script sends the address and title of the page you're viewing to the site so it can generate a PDF, probably in a new tab (I haven't tried it myself).

Note: There are some sites that set a "content security policy" that blocks external scripts from running. On those sites, nothing will happen when you click the bookmark.


If you are interested in other approaches, your options are many, including:

(1) PDF print drivers -- print any page to PDF

On the plus side, this doesn't require sending any data to third party websites and if it's a page you generated (for example, a confirmation of a purchase), you can still PDF it.

On the minus side, PDFs generated this way may look different than the screen because sites often use a different layout for printing, and most links will not work (only links that display the actual URL will work, and maybe not if they split over two lines).

(2) Print pages to PDF extension

This add-on captures pages as they appear on the browser and uses all-local processing. It is no longer hosted on the Mozilla Add-ons site, but you can find it here:

http://printpagestopdf.hol.es/

Unfortunately, some security services block sites on hol.es servers, so hopefully it will get some new hosting in the near future.

The reviews on Web2PDF Converter echo your experience, saying it seems to have stopped working in Firefox 45. If you like using that site to do your conversions, here is a possible alternative: they have a bookmarklet on this page: http://www.web2pdfconvert.com/pdf-button#cid1 A bookmarklet is a script you save to your Bookmarks Toolbar or Bookmarks Menu. When you click it, the script sends the address and title of the page you're viewing to the site so it can generate a PDF, probably in a new tab (I haven't tried it myself). ''Note: There are some sites that set a "content security policy" that blocks external scripts from running. On those sites, nothing will happen when you click the bookmark.'' ---- If you are interested in other approaches, your options are many, including: (1) PDF print drivers -- print any page to PDF On the plus side, this doesn't require sending any data to third party websites and if it's a page you generated (for example, a confirmation of a purchase), you can still PDF it. On the minus side, PDFs generated this way may look different than the screen because sites often use a different layout for printing, and most links will not work (only links that display the actual URL will work, and maybe not if they split over two lines). (2) Print pages to PDF extension This add-on captures pages as they appear on the browser and uses all-local processing. It is no longer hosted on the Mozilla Add-ons site, but you can find it here: http://printpagestopdf.hol.es/ Unfortunately, some security services block sites on hol.es servers, so hopefully it will get some new hosting in the near future.

Modified by jscher2000