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Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

saintimbeaux
saintimbeaux
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My "my yahoo" page won't open. Error message says

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

I've done everything I can and tried from several different ways to get to my page, including a web search but still get the same message.

My "my yahoo" page won't open. Error message says "Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I've done everything I can and tried from several different ways to get to my page, including a web search but still get the same message.

الحل المُختار

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

See also:

Read this answer in context 👍 0

All Replies (3)

Ashiqur Rahman Amit
Ashiqur Rahman Amit
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Please Check is this option are on in your settings?

Got to Tool>Options>Privacy > History> Choose "Firefox will USe custom settings for history

In here Please check is there mark sign in accept cookies from sites option. If there is not any mark sign then do it.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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الحل المُختار

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

See also:

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Some users are finding that clearing their Yahoo cookies once is not enough, they have to do it twice before My Yahoo starts working again.

(In my case, after it didn't work the first time, I logged in on https://www.yahoo.com/ and then cleared Yahoo cookies again. THEN My Yahoo started working.)