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منتدى الدعم

Some website are not connecting today through firefox. why?

Posted

some website are not connecting today through firefox. fix it.

some website are not connecting today through firefox. fix it.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • McAfee MSS+ NPAPI Plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 20.0 r0
  • 5.1.41212.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:43.0) Gecko/20100101 Firefox/43.0

More Information

Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

Hi

I recommend that you update to the current version of Firefox. Not only will you get any new features that have been deployed, but also security and stability fixes that may help resolve your issue.

You can read more about how to update here.

I hope this helps, but if not, please come back here and we can look into a different response for you.

Hi I recommend that you update to the current version of Firefox. Not only will you get any new features that have been deployed, but also security and stability fixes that may help resolve your issue. You can read more about how to update [https://support.mozilla.org/en-US/kb/update-firefox-latest-version here]. I hope this helps, but if not, please come back here and we can look into a different response for you.

صاحب السؤال

I am not going to update. I want this fixed with the Mozilla Firefox I have. i shou;d not have to update to get good service, Updating should be for additional services available I am happy with the ones I have not and it should work. Fix it. Some website can be accessed but some cannot.

I am not going to update. I want this fixed with the Mozilla Firefox I have. i shou;d not have to update to get good service, Updating should be for additional services available I am happy with the ones I have not and it should work. Fix it. Some website can be accessed but some cannot.
Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

Hi

But if you update, your problem may be fixed. The fix that you are requesting may be in the updated software that you do not want to use.

Hi But if you update, your problem may be fixed. The fix that you are requesting may be in the updated software that you do not want to use.

صاحب السؤال

I tried updating and was not able to even though I followed all instructions. what now?

I tried updating and was not able to even though I followed all instructions. what now?
Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

What happened when you tried to update?

What happened when you tried to update?

صاحب السؤال

I didn't keep track. Why keep track? It should have worked. I followed instructions exactly.

I didn't keep track. Why keep track? It should have worked. I followed instructions exactly.
Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

Hi

It would be very useful to know what happened (such as any error messages that were displayed) so that we can help you better.

Alternatively, I recommend following the instructions detailed here that should be able to able to help you.

Hi It would be very useful to know what happened (such as any error messages that were displayed) so that we can help you better. Alternatively, I recommend following the instructions detailed [https://support.mozilla.org/en-US/kb/update-failed-error-message-when-updating here] that should be able to able to help you.
cor-el
  • Top 10 Contributor
  • Moderator
17785 solutions 160881 answers

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that has effect.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that has effect. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

صاحب السؤال

No,. You fix it on your end.

No,. You fix it on your end.
Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

Hi

We have no way to access your computer to be able to fix it.

Hi We have no way to access your computer to be able to fix it.

صاحب السؤال

It was auto updated. why do I not get to some webites and do get to others.

It was auto updated. why do I not get to some webites and do get to others.
Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

Hi

What has been auto updated? What version number of Firefox are you now using?

Hi What has been auto updated? What version number of Firefox are you now using?

صاحب السؤال

teh version i was using auto updated. fix the problem with geting to websites.

teh version i was using auto updated. fix the problem with geting to websites.
Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

Hi

Please can you confirm the version number of Firefox installed on your computer as displayed when you type about:support in the address bar.

Please can you also supply details of the pages that are not able to open.

Hi Please can you confirm the version number of Firefox installed on your computer as displayed when you type about:support in the address bar. Please can you also supply details of the pages that are not able to open.

صاحب السؤال

the new one today.

the new one today.
Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

Hi

I do not believe there has been a Release version of Firefox made available from today.

Please can you confirm the version number of Firefox installed on your computer as displayed when you type about:support in the address bar.

Hi I do not believe there has been a Release version of Firefox made available from today. Please can you confirm the version number of Firefox installed on your computer as displayed when you type about:support in the address bar.

صاحب السؤال

No. the most recent version was auto updated.

No. the most recent version was auto updated.
philipp
  • Top 25 Contributor
  • Moderator
5347 solutions 23612 answers

can you be a bit more specific on what those sites are & what "not connecting" is meaning exactly (any particular error messages, etc)?

can you be a bit more specific on what those sites are & what "not connecting" is meaning exactly (any particular error messages, etc)?
Seburo
  • Top 10 Contributor
  • Moderator
913 solutions 6805 answers

Okay.

So when you wrote in initially, earlier on today, you were using an old version of Firefox. There has been no release today of Firefox and you unwilling to confirm the version that you are currently on.

We really do like and want to help users, and the Mozilla community has a great track record in providing assistance to people all over the world, but without your support this is a very difficult issue for us to fix.

Okay. So when you wrote in initially, earlier on today, you were using an old version of Firefox. There has been no release today of Firefox and you unwilling to confirm the version that you are currently on. We really do like and want to help users, and the Mozilla community has a great track record in providing assistance to people all over the world, but without your support this is a very difficult issue for us to fix.

صاحب السؤال

no error messages. these are sites i go to every day. today i put the name of the site the firefox box and the website does not come up. what do you get paid.

no error messages. these are sites i go to every day. today i put the name of the site the firefox box and the website does not come up. what do you get paid.