Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox download never finishes

  • 3 ردود
  • 1 has this problem
  • 13 views
  • آخر ردّ كتبه rebecca73

rebecca73
rebecca73
more options

I have Windows 10 and am using Internet Explorer as my web browser. I have tried several times to install Firefox, but it runs forever and never installs. I've had Firefox on other computers and have never had an issue with the install. Can someone tell me what I need to do?

I have Windows 10 and am using Internet Explorer as my web browser. I have tried several times to install Firefox, but it runs forever and never installs. I've had Firefox on other computers and have never had an issue with the install. Can someone tell me what I need to do?

الحل المُختار

hello rebecca, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

Read this answer in context 👍 1

All Replies (3)

philipp
philipp
  • Moderator
more options

الحل المُختار

hello rebecca, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that security software (anti-virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

rebecca73
rebecca73 صاحب السؤال
more options

rebecca73 said Thank you Philipp! I went to the link you posted and downloaded for just "Windows" and not for the "Windows 64". Downloaded perfectly that time. I appreciate your help because now I have my Firefox back!!