Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get html5 to work with Firefox?

  • 13 replies
  • 1 has this problem
  • 45 views
  • آخر ردّ كتبه cor-el

more options

Always when I try to watch any video in HD on Firefox, the image of the said video starts to "choke" - i.e. it stops and starts to load the video to soon after play it again; so it stops again, re-starts to load the video, play it, etc. This problem has been happening for months! But until now, no one - not the guys at Google or even you at Mozilla - has been able to fix this stupid problem! now I ask, gentlemen: is there any way to fix this problem once and for all?

My PC is a Intel Core i3-2120 with 8GB of memory, HD with 500GB and Windows 10.

All Replies (13)

more options

Are you just having this issue on FireFox? Or is other browsers giving the same issue? All of your flashplayers and other flash components are up to date? I am not trying to frustrate you but we have to go through some basic trouble shooting first, and read this article for reference http://mzl.la/14CDtx2

more options

All my browsers are suffering of this problem - even those that use Flash instead of html5, like Pale Moon - so I am starting to think that the problem can have something to do with my PC. And as far as I know, my Flash Player is updated.

Modified by Septimus_Oraka

more options

Alright we shall do some digging then, do you have a Anti-Virus, and have you installed it new or updated it within the time of your problems? If you don't have one google AVG and install it, it is a very good anti-virus program and will detect if you have issues. Check this too: http://mzl.la/1fmOlYe That article has to do with a extra mechanism to play video with HTML5. I am not sure if it is a little extra help but be sure to check on the anti-virus as i mentioned.

more options

What security software do you have?

It is possible that security (Anti-Virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

more options

cor-el said

What security software do you have? It is possible that security (Anti-Virus, firewall) is causing problems. Try to disable security software temporarily to see if that makes a difference.

Thanks! (I was thinking this that is why i mentioned it)

more options

I only use Avast Free Antivirus in my PC. And what in hell is this Adobe Primetime? I'm no programmer! I use my PC only to play games and browse the Internet. I'll never understand why Google and Mozilla are so obsessed with using this stupid html5 - in the good old times of Adobe Flash Player, my PC would never suffer such problem. :(

Modified by Septimus_Oraka

more options

While some DRM-controlled content can be viewed using the Microsoft Silverlight and Adobe Flash plugins, many services are moving towards HTML5 video that requires a different DRM mechanism called a Content Decryption Module (CDM). It is nothing to do with programming (Really as far as using it) it is just a fancy name for a HTML Plugin name. All it is, it has a few extra processes that deal with HTML 5 type things.

more options

But that don't changes the fact that this html5 rubbish never worked on YouTube! they (Google) already tried to use html5 on YouTube twice without any success - so why they don't quit of this stupid idea?!

more options

That may be due to youtube quality, and bugs within the site. I wouldn't watch HD videos much BTW it uses a lot of data so if you have a limit i wouldn't. HTML5 is suppose to be the newer version of the web, and while the world wants to rush there developers and web-developers are not fast enough, by the time one thing comes another is released it is all to do with tech, and also some of it has to do with adobe. Just for reference does the videos play in Non-HD mode?

more options

Yes, the videos play normally in 480p or lower. And you talked about a limit of data... what that means?

more options

Like your internet, For example if you have a smartphone and use cellphone data most cell phone companies have a data cap on how much you can use the internet, it really depends on your provider I just am more careful as i have satilite and well i live in the sticks and it runs out too fast half the time i feel like we are being cheated anyways just be careful as HD video uses a lot more internet to watch. That is good that they will play in normal mode, are you using a HD screen on your computer? That may also have a contribute to a compatibility issue

more options

I am using a TV/monitor Philips FTV in my PC.

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect.