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properJavaRDP freezes in firefox 42.0 but is fine in 41.0.2, and was fine in 41.0

Posted

On connecting through firefox to customer VPN running/using properJavaRDP firefox freezes when v42.0 is used. Three dialogs have to be acknowledged before firefox becomes usable again.

Connection through firefox 41.0.2 is fine, as was v41.0. Dialogs not presented with either.

The only difference between working and not working is 41.0.2 v.s. 41.0.

On connecting through firefox to customer VPN running/using properJavaRDP firefox freezes when v42.0 is used. Three dialogs have to be acknowledged before firefox becomes usable again. Connection through firefox 41.0.2 is fine, as was v41.0. Dialogs not presented with either. The only difference between working and not working is 41.0.2 v.s. 41.0.

Additional System Details

Installed Plug-ins

  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape 15.9.20069
  • GEPlugin
  • Version 5.41.2.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • NPWLPG
  • Shockwave Flash 19.0 r0
  • 5.1.30514.0

Application

  • Firefox 41.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • Support URL: https://support.mozilla.org/1/firefox/41.0.2/WINNT/en-US/

Extensions

  • Click&Clean 4.1.1-signed (clickclean@hotcleaner.com)
  • Dashlane True (jetpack-extension@dashlane.com)
  • F5 Networks Host Plugin 7000.2013.0426.1850 ({DBBB3167-6E81-400f-BBFD-BD8921726F52})
  • Ghostery 5.4.9 (firefox@ghostery.com)
  • WebDAV Launcher 1.0.8.1-signed (webdavlauncher@benryan.com)
  • Print Edit 16.3 (printedit@DW-dev) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA NVS 5200M
  • adapterDescription2:
  • adapterDeviceID: 0x0dfc
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 05341028
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ] D [ Gamma: 2200 Pixel Structure: B ClearType Level: 50 Enhanced Contrast: 200 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 10-28-2013
  • driverDate2:
  • driverVersion: 9.18.13.2762
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA NVS 5200M Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
alex_mayorga
  • Top 25 Contributor
  • Moderator
366 solutions 2869 answers

Helpful Reply

¡Hola!

Which version of the Java plug-in do you have?

You can check at https://www.java.com/en/download/installed.jsp?detect=jre

¡Gracias!

¡Hola! Which version of the Java plug-in do you have? You can check at https://www.java.com/en/download/installed.jsp?detect=jre ¡Gracias!

Question owner

"Your Java version: Version 7 Update 21"

"Your Java version: Version 7 Update 21"
alex_mayorga
  • Top 25 Contributor
  • Moderator
366 solutions 2869 answers

Helpful Reply

¡Hola!

Please update to 8 update 66 and retry.

Let us know if this solves your problem.

¡Gracias!

¡Hola! Please update to 8 update 66 and retry. Let us know if this solves your problem. ¡Gracias!