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This is a used computer, I do not know the ID number asked for.

Posted

I am trying to get updated app for Firefox, but I have never known the password, as it is a used computer. How can I start all over?

I am trying to get updated app for Firefox, but I have never known the password, as it is a used computer. How can I start all over?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • The IcedTea-Web Plugin executes Java applets.
  • The Videos 3.8.2 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233

Application

  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1538 solutions 10733 answers

If you don't know the password for your computer, you are going to need to wipe it and reinstall. You look to be using ubuntu, so go to http://www.ubuntu.com/desktop and download a fresh, updated copy, use it to wipe your hard-drive and re-install. Back up any personal information first, as you will lose everything, including your Firefox profile.

After you do that, you'll create your own password for the computer, and you can update Firefox and all other software on the machine.

It's a VERY bad idea to use any used computer without first wiping it, you don't know what sort of malicious software the previous owner could have left on there.

If you don't know the password for your computer, you are going to need to wipe it and reinstall. You look to be using ubuntu, so go to http://www.ubuntu.com/desktop and download a fresh, updated copy, use it to wipe your hard-drive and re-install. Back up any personal information first, as you will lose everything, including your Firefox profile. After you do that, you'll create your own password for the computer, and you can update Firefox and all other software on the machine. It's a VERY bad idea to use any used computer without first wiping it, you don't know what sort of malicious software the previous owner could have left on there.