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One Particular Web Site Won't Load

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One particular web site won't load, and I was previously able to view the site roughly 2 weeks ago. It's a free WordPress site/blog.

I keep getting the error message "The connection to the server was reset while the page was loading." I've tried deleting all cookies and emptying the cache with no success. I also tried a "DNS Flusher" with the same result.

I've followed all the recommendations on the Firefox Help link and checked the Community and FAQ sections with no luck.

I can view the page in Safari. The web site owner can view the web site using a setup similar to mine (Mac OS 10.5, Firefox 12.0).

Nothing I know have has changed since I was able to view the site 2 weeks ago i.e., I'm not going through a proxy server nor do I have any secondary security or anti-virus programs running.

Any help would be appreciated.

One particular web site won't load, and I was previously able to view the site roughly 2 weeks ago. It's a free WordPress site/blog. I keep getting the error message "The connection to the server was reset while the page was loading." I've tried deleting all cookies and emptying the cache with no success. I also tried a "DNS Flusher" with the same result. I've followed all the recommendations on the Firefox Help link and checked the Community and FAQ sections with no luck. I can view the page in Safari. The web site owner can view the web site using a setup similar to mine (Mac OS 10.5, Firefox 12.0). Nothing I know have has changed since I was able to view the site 2 weeks ago i.e., I'm not going through a proxy server nor do I have any secondary security or anti-virus programs running. Any help would be appreciated.

Chosen solution

That website doesn't work with a Firefox 12 user agent. Firefox 13 works, so best would be to install Firefox 16 as that is the last version that runs on your OS.

See also:

Read this answer in context 1

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:12.0) Gecko/20100101 Firefox/12.0

More Information

{"libraryVersions": "Troubleshoot data provider failed: libraryVersions\nTypeError: Cc['@mozilla.org/security/nssversion;1'] is undefined", "javaScript": "Troubleshoot data provider failed: javaScript\nTypeError: winEnumer.getNext().QueryInterface(Ci.nsIInterfaceRequestor).getInterface(Ci.nsIDOMWindowUtils).isIncrementalGCEnabled is not a function", "accessibility": {"isActive": false}, "application": {"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.5; rv:12.0) Gecko/20100101 Firefox/12.0", "supportURL": "http://support.mozilla.org/1/firefox/12.0/Darwin/en-US/", "version": "12.0", "name": "Firefox"}, "modifiedPreferences": {"gfx.blacklist.layers.direct3d9": 3, "browser.places.smartBookmarksVersion": 2, "network.cookie.prefsMigrated": true, "browser.cache.disk.capacity": 1048576, "gfx.blacklist.direct2d": 3, "browser.startup.homepage_override.buildID": "20120420145725", "browser.cache.disk.smart_size.first_run": false, "privacy.cpd.sessions": false, "network.dns.disableIPv6": true, "privacy.cpd.history": false, "browser.startup.homepage_override.mstone": "rv:12.0", "places.history.expiration.transient_current_max_pages": 104858, "privacy.cpd.downloads": false, "extensions.lastAppVersion": "12.0", "privacy.cpd.cache": false, "browser.cache.disk.smart_size_cached_value": 1048576, "security.warn_viewing_mixed": false, "browser.startup.homepage": "http://velonews.competitor.com/", "privacy.sanitize.migrateFx3Prefs": true, "privacy.cpd.formdata": false}, "extensions": [{"version": "2.1.2.145", "name": "DivX Plus Web Player HTML5 <video>", "isActive": true, "id": "{23fcfd51-4958-4f00-80a3-ae97e717ed8b}"}, {"version": "2.0.5.1-signed", "name": "DNS Flusher", "isActive": true, "id": "{7d575baa-b543-11dc-8314-0800200c9a66}"}, {"version": "20121019.01", "name": "Firefox Hotfix", "isActive": true, "id": "firefox-hotfix@mozilla.org"}, {"version": "1.1a.1-signed", "name": "Troubleshooter", "isActive": true, "id": "troubleshooter@mozilla.org"}], "graphics": {"info": {"AzureBackend": "quartz"}, "driverVersion": "", "driverDate": "", "numAcceleratedWindows": 0, "windowLayerManagerType": "Basic", "adapterDeviceID": "0x9583", "adapterDrivers": "", "numAcceleratedWindowsMessage": [""], "webglRendererMessage": ["blockedOSVersion"], "adapterVendorID": "0x1002", "numTotalWindows": 2, "adapterDescription": "", "adapterRAM": ""}, "userJS": {"exists": false}}

FredMcD
  • Top 10 Contributor
4247 solutions 59410 answers
Please post a public link to that page/site. http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html https://support.mozilla.org/en-US/kb/server-not-found-connection-problem https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message https://support.mozilla.org/en-US/kb/connection-untrusted-error-message '''http://kb.mozillazine.org/Error_loading_websites''' '''This Connection is Untrusted''' is sometimes caused because the computer system clock is wrong. Check the time / date / time zone settings.

Question owner

Here is the URL:

http://www.maddogmedia.com/

Thanks in advance for any assistance.

Here is the URL: http://www.maddogmedia.com/ Thanks in advance for any assistance.
FredMcD
  • Top 10 Contributor
4247 solutions 59410 answers

I got in with no problem. Try this link; http://maddogmedia.com/

Also check the links I posted.

I got in with no problem. Try this link; http://maddogmedia.com/ Also check the links I posted.
cor-el
  • Top 10 Contributor
  • Moderator
17479 solutions 157962 answers

Chosen Solution

That website doesn't work with a Firefox 12 user agent. Firefox 13 works, so best would be to install Firefox 16 as that is the last version that runs on your OS.

See also:

That website doesn't work with a Firefox 12 user agent. Firefox 13 works, so best would be to install Firefox 16 as that is the last version that runs on your OS. * http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/16.0.2/mac/ See also: * https://support.mozilla.org/kb/firefox-no-longer-works-mac-os-x-10-5

Question owner

FredMcD said

I got in with no problem. Try this link; http://maddogmedia.com/ Also check the links I posted.

I tried all the links you provided, with no success. I can't access the site with the link you posted.

''FredMcD [[#answer-795524|said]]'' <blockquote> I got in with no problem. Try this link; http://maddogmedia.com/ Also check the links I posted. </blockquote> I tried all the links you provided, with no success. I can't access the site with the link you posted.

Question owner

cor-el said

That website doesn't work with a Firefox 12 user agent. Firefox 13 works, so best would be to install Firefox 16 as that is the last version that runs on your OS. See also:

I WAS able to view the site with Firefox 12 so it SHOULD work however, now it doesn't.

Upgrading to Firefox 16 did solve my problem! I was hesitant to do so for fear of losing my settings, favorites, etc., but 16 imported everything correctly without any intervention on my part.

Thanks for your suggestion!

''cor-el [[#answer-795532|said]]'' <blockquote> That website doesn't work with a Firefox 12 user agent. Firefox 13 works, so best would be to install Firefox 16 as that is the last version that runs on your OS. * http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/16.0.2/mac/ See also: * https://support.mozilla.org/kb/firefox-no-longer-works-mac-os-x-10-5 </blockquote> I WAS able to view the site with Firefox 12 so it SHOULD work however, now it doesn't. Upgrading to Firefox 16 did solve my problem! I was hesitant to do so for fear of losing my settings, favorites, etc., but 16 imported everything correctly without any intervention on my part. Thanks for your suggestion!
FredMcD
  • Top 10 Contributor
4247 solutions 59410 answers

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences