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Firefox crashes

  • 1 (رد واحد)
  • 1 has this problem
  • 22 views
  • آخر ردّ كتبه cor-el

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Can't open firefox. Have tried updating. Doing a clean install twice. Nothing helps. Can't get into safe mode either. Not willing to delete my profile. I need my favorites etc.

crash.submission.1 1444692217 c6ad1d1a-0201-48e2-836c-60d5b9f9f80b true bp-1abb98f7-ba37-45db-ba5f-305e62151012


crash.main.2 1444692211 c6ad1d1a-0201-48e2-836c-60d5b9f9f80b ProductName=Firefox ReleaseChannel=release Version=41.0.1 BuildID=20150929144111 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} SecondsSinceLastCrash=66 BlockedDllList= SystemMemoryUsePercentage=44 TotalVirtualMemory=4294836224 AvailableVirtualMemory=4050284544 TotalPageFile=16934649856 AvailablePageFile=12594708480 TotalPhysicalMemory=8468267008 AvailablePhysicalMemory=4662812672

Can't open firefox. Have tried updating. Doing a clean install twice. Nothing helps. Can't get into safe mode either. Not willing to delete my profile. I need my favorites etc. crash.submission.1 1444692217 c6ad1d1a-0201-48e2-836c-60d5b9f9f80b true bp-1abb98f7-ba37-45db-ba5f-305e62151012 crash.main.2 1444692211 c6ad1d1a-0201-48e2-836c-60d5b9f9f80b ProductName=Firefox ReleaseChannel=release Version=41.0.1 BuildID=20150929144111 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} SecondsSinceLastCrash=66 BlockedDllList= SystemMemoryUsePercentage=44 TotalVirtualMemory=4294836224 AvailableVirtualMemory=4050284544 TotalPageFile=16934649856 AvailablePageFile=12594708480 TotalPhysicalMemory=8468267008 AvailablePhysicalMemory=4662812672

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That looks like a problem with "Websense Endpoint" software.

  • Firefox 41.0.1 Crash Report [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ]

You can try to disable or uninstall this software for now until there is an update that addresses this issue, so check for such an update.

See https://bugzilla.mozilla.org/show_bug.cgi?id=1181091#c56 You can try to contact Websense for support.

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ] with Websense Endpoint

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