ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes at launch

  • 5 ردود
  • 3 have this problem
  • 3 views
  • آخر ردّ كتبه vpun914

more options

Get to used Firefox for few years and also recently updated the latest version, but was not able to launch since few days ago

It keeps trigger the crash report when clicking the Firefox icon

I've already followed all problem solving steps advised on the support forum.

Here is the submitted crash report number:

bp-7e83c5b1-4b36-4b49-bfd2-588d92151004

Thanks a lot!

Get to used Firefox for few years and also recently updated the latest version, but was not able to launch since few days ago It keeps trigger the crash report when clicking the Firefox icon I've already followed all problem solving steps advised on the support forum. Here is the submitted crash report number: bp-7e83c5b1-4b36-4b49-bfd2-588d92151004 Thanks a lot!

الحل المُختار

Hi, you could try Revo uninstaller.

Read this answer in context 👍 1

All Replies (5)

more options

hi vpun914, looking at this report, it looks like it may be caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.

more options

Hi, it seems that the crash may be caused by Applian Freecorder on your computer, so you could try removing it from your programs.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

Don't know why the Applian Freecorder cannot be removed or uninstalled .........I have already tried many times by clicking uninstall button on this page, or even click the uninstall.exe file under Program Files.....

more options

الحل المُختار

Hi, you could try Revo uninstaller.

more options

Yes! My Firefox is back finally after using Revo uninstaller!

Million thanks Scribe!