Unable to start Firefox after update to issue 41 - have not been able to start Firefox in safe mode - Have submitted many crash reports
bp-7928dd81-30f6-4b5c-8a00-a35432150925
Any Status?
Additional System Details
Installed Plug-ins
- Next Generation Java Plug-in 11.60.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Shockwave Flash 18.0 r0
- 5.1.40728.0
- Adobe PDF Plug-In For Firefox and Netscape 11.0.12
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- iTunes Detector Plug-in
- npIPcam DLL - 2.0.2.11
- DivX Web Player version 3.1.1.9
- DivX VOD Helper Plug-in
- OcxWebPlugin r1
- Nitro PDF Plug-in for Firefox and Chrome
- Adobe Shockwave for Director Netscape plug-in, version 11.6.4.634
- AppWorld NPAPI plugin
- BlackBerry WebSL Browser Plug-In
- NPWLPG
- The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
- The plug-in allows you to open and edit files using Microsoft Office applications
- Office Authorization plug-in for NPAPI browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0 SeaMonkey/2.26.1
More Information
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
Separate Issue: Update your Flash Player Version 19.0.0.185
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer”
and “Plugin-based browsers” installers.
Note: Edge on Win10 does not use ActiveX version but its own Flash.
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Sorry for the Safe Mode post.
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?
Starting The Computer In Safe Mode;
Free Online Encyclopedia
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.