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منتدى الدعم

Why can't I view this video in Firefox 40?

Posted

https://twitter.com/i/cards/tfw/v1/637249573279412224?cardname=__entity_video&native=true&earned=true

I receive an error msg saying 'Deze browser ondersteunt het afspelen van video's niet.' Meaning the browser doesn't support playing video's. This is the only video that doesn't play, however.

IE and Chrome show no problem.

Switching off add-ons didn't help.

https://twitter.com/i/cards/tfw/v1/637249573279412224?cardname=__entity_video&native=true&earned=true I receive an error msg saying 'Deze browser ondersteunt het afspelen van video's niet.' Meaning the browser doesn't support playing video's. This is the only video that doesn't play, however. IE and Chrome show no problem. Switching off add-ons didn't help.

Additional System Details

Installed Plug-ins

  • NASAEyes
  • Nitro PDF plugin for Firefox and Chrome
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 18.0 r0
  • 5.1.40728.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:40.0) Gecko/20100101 Firefox/40.0

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

I checked the link, and had the same problem. I know my system can play videos, so the video is the problem. Send a note to their support.

I checked the link, and had the same problem. I know my system can play videos, so the video is the problem. Send a note to their support.

Question owner

Thanks for the information, I've informed them.

Thanks for the information, I've informed them.
user1241316 2 solutions 94 answers

The bug is confirmend it dosen't play in 38.2.0 and 38.0.5 mostly because in the source it appears they using a jpg to see first and then they load the vod!? why they did this way i have no clue it works in IE 9 without a problem.

The bug is confirmend it dosen't play in 38.2.0 and 38.0.5 mostly because in the source it appears they using a jpg to see first and then they load the vod!? why they did this way i have no clue it works in IE 9 without a problem.

Modified by user1241316

Question owner

OK I'm satisfiied to know the error isn't in my browser settings. The tweet was from a broadcasting company and I didn't expect them to make a mistake like that, but apparently that's what it is.

https://twitter.com/RobbieKammeijer/status/637249573279412224

Thanks for the comments.

OK I'm satisfiied to know the error isn't in my browser settings. The tweet was from a broadcasting company and I didn't expect them to make a mistake like that, but apparently that's what it is. https://twitter.com/RobbieKammeijer/status/637249573279412224 Thanks for the comments.
user1241316 2 solutions 94 answers

They tried to play it smart!?

look the javacode in the screenshot i upload they upload jpg images with messages that vod is not working and they start the vod ony if the java code is working!?

why they tried to do a thing like this i have no clue but if they give the link for the flash player directly it could work without a problem and to firefox.

PS Actually they use a java script to detect if you using IE explorer 9 or 8 if the other one if fixing a web page for IE explorer view only why to explore more of this site?

They tried to play it smart!? look the javacode in the screenshot i upload they upload jpg images with messages that vod is not working and they start the vod ony if the java code is working!? why they tried to do a thing like this i have no clue but if they give the link for the flash player directly it could work without a problem and to firefox. PS Actually they use a java script to detect if you using IE explorer 9 or 8 if the other one if fixing a web page for IE explorer view only why to explore more of this site?

Modified by user1241316