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I suddenly cannot access my email at all. It states that "the item Thunderbird exe. is no longer applicable" Now the whole thing has vanished. How do I regain

Posted

A few minutes ago i tried to access my email. On clicking the blue email address symbol it came up saying that this Thunderbird exe was no longer applicable. On trying to gain an answer from Thunderbird the blue email symbol simply vanished from its usual spot on the bottom. I now have no email access in any way. Thunderbird has kindly offered to send me a new access code to let me in. They apparently have failed to notice that to get an access code I need an email. Who nicked all of my mail and all of my access? Nothing else seems to be missing on the computer - well, so far?! I have not the faintest idea as to how to resolve this mess. Anyone help? Please ?

A few minutes ago i tried to access my email. On clicking the blue email address symbol it came up saying that this Thunderbird exe was no longer applicable. On trying to gain an answer from Thunderbird the blue email symbol simply vanished from its usual spot on the bottom. I now have no email access in any way. Thunderbird has kindly offered to send me a new access code to let me in. They apparently have failed to notice that to get an access code I need an email. Who nicked all of my mail and all of my access? Nothing else seems to be missing on the computer - well, so far?! I have not the faintest idea as to how to resolve this mess. Anyone help? Please ?

Additional System Details

Installed Plug-ins

  • 20-20 3D Viewer for IKEA - Mozilla Plug-In v5.0.94.1
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.12
  • GEPlugin
  • Google Update
  • Shockwave Flash 18.0 r0
  • Shockwave Flash 16.0 r0
  • 5.1.40728.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0

More Information

FredMcD
  • Top 10 Contributor
4269 solutions 59882 answers

Try to re-install Firefox and Thunderbird.

I've called the big guys to help you. Good luck.

Try to re-install Firefox and Thunderbird. I've called the big guys to help you. Good luck.