Firefox crashes Solved
Firefox crashes each time I try to upload a picture to FB. (closes down)
One of the crash reports when restarting:
AdapterDeviceID: 0x1318 AdapterDriverVersion: 13.351.1002.1002 AdapterSubsysID: 08641025 AdapterVendorID: 0x1002 Add-ons: 2020Player_IKEA%402020Technologies.com:5.0.94.1,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.7.1-signed,%7Bf7c39bef-150a-a06c-8a2b-04fea4e6d717%7D:0.4.5.1-signed,%7B4ED1F68A-5463-4931-9384-8FFF5ED91D92%7D:4.0.0,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0.5,jod1-bPGD3DfxndIN6g%40jetpack:2.3.1-signed AvailablePageFile: 11927678976 AvailablePhysicalMemory: 3793301504 AvailableVirtualMemory: 3536637952 BIOS_Manufacturer: Insyde Corp. BlockedDllList: BreakpadReserveAddress: 44040192 BreakpadReserveSize: 67108864 BuildID: 20150525141253 CrashTime: 1435683473 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1433321478 Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x1318, AdapterSubsysID: 08641025, AdapterDriverVersion: 13.351.1002.1002 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 649 StartupTime: 1435682833 SystemMemoryUsePercentage: 49 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 14976032768 TotalPhysicalMemory: 7459840000 TotalVirtualMemory: 4294836224 Vendor: Mozilla Version: 38.0.5 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6-tjenesteleverandør : 2 : 1 : RSVP TCP-tjenesteleverandør : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6-tjenesteleverandør : 2 : 2 : RSVP UDP-tjenesteleverandør : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD RfComm [Bluetooth] : 2 : 1 :
useragent_locale: nb-NO
Denne rapporten inneholder også informasjon om tilstanden til programmet da det krasjet.
Modified by Anathanielle
الحل المُختار
As long as it works. Please flag your last post as Solved Problem so others will know.
Read this answer in context 👍 0All Replies (4)
Hello,
Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
- Click the menu button
, click Help 
and select Restart with Add-ons Disabled.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
- On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.
To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.
Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.
Thanks for the responses! I found today its solved after rebooting my laptop. Not sure if the advice I found here somwhere to reset Firefox helped, or only rebooting
الحل المُختار
As long as it works. Please flag your last post as Solved Problem so others will know.