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Firefox issues continue. Is there a fix?

  • 4 ردود
  • 8 have this problem
  • 125 views
  • آخر ردّ كتبه FredMcD

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Firefox locks up, Firefox Not Responding, Blue circle spins.

I've done everything on the Troubleshooting page including reinstalling.

No problem using another browser. Help! I prefer Firefox!

Thank you in advance for your help.

All Replies (4)

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What was Firefox doing at the time?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

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Thanks for your reply. I've been away from my PC for a few days, so just getting back to this now.

In Safe Mode, it seems to run smoothly. Now what? When I return to standard Firefox it continues.

In standrd mode, it hold up, blue circle spins, runs exceptionally slowly. Then I restart it and it's good for about 10-15 minutes, then same thing. Seems to be worse when on facebook, but these problems happen on gmail as well as other pages.

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Update: While in Safe Mode, the message appears: Firefox Not Responding, and what follows; locks up, blue circle spins. However, after 5or 6 seconds it self corrected.

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Lets start with this;

Update your Flash Player Version 18.0.0.160
https://www.adobe.com/products/flashplayer/distribution3.html

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.