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Googe maps on Firefox crashes macbook pro completely and immediately.

  • 8 ردود
  • 10 have this problem
  • 977 views
  • آخر ردّ كتبه pipapo69

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-Even before the site loads, screen freezes and no other action is possible than power off. Even after the reboot the graphics play up and sometimes I need to restart two times.

-Problem occures also in safe mode with all add ons disabled.

-I'm on safe mode right now hence the empty add ons report.

الحل المُختار

Following this http://mzl.la/1xKsEca

1 Turned off hardware acceleration (I had allready done it before but didn't work) 2 Disabled WebGL

3 With AppZapper uninstalled everything that had to do with flash (player, plugins etc)

After rebooting and reinstalling flash, I am on google maps tha last ten minutes withouth crashing. Will update the issue in case of things go wrong.

Read this answer in context 👍 3

All Replies (8)

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Hello pipapo69, probably Flash Player is the problem (in safe mode, plugins is not affected, of the add-ons only the extensions are disable), please, in order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

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HI, I see only a report from yesterday even if there should be at least 20 of the last two days where I was testing. But like I said the whole system crashes immediately, not just the browser.

bp-32438e0d-76d6-4d48-aa7c-0312d2150609 08/06/15 16:36 bp-222443ce-1ad1-44be-8af4-321672150602 03/06/15 01:31 bp-a7b2a348-77b2-4266-8465-f21ac2150228 28/02/15 17:18 bp-9dd92d09-3057-41f3-b5e9-654b82141117 17/11/14 20:30 bp-96208125-4c98-464e-a0a1-33bc62150609 08/11/14 17:43 bp-e6a9e94b-b3ce-4480-b100-9318d2141012

P.S: it would be great if one could just click somewhere in the email and get here instead of logging in, searching etc.

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bp-96208125-4c98-464e-a0a1-33bc62150609

New one..

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Weird that in the crash report reads Firefox version when mine is actually the 38.0.5 and plugin Shockwave Flash Version:15.0.0.189 when I reinstalled the last version (Version 18.0.0.160) yesterday.

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pipapo69 said

Weird that in the crash report reads Firefox version when mine is actually the 38.0.5 and plugin Shockwave Flash Version:15.0.0.189 when I reinstalled the last version (Version 18.0.0.160) yesterday.

Another is from 17.0 flash....anyway... try to upgrade your graphics drivers to see if that helps to use flash player without problem.

thanks

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There is no graphics driver update available.

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Just crashed again... This time I was on safari (with firefox also open).

(Apple report)

Anonymous UUID: 62053823-FAA2-7627-A5FC-AFC86BF345FE

Tue Jun 9 22:22:17 2015 panic(cpu 3 caller 0xffffff802e8c0bab): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x1, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2422.115.14/osfmk/x86_64/pmap.c:2615 Backtrace (CPU 3), Frame : Return Address 0xffffff814cd4b820 : 0xffffff802e823139 0xffffff814cd4b8a0 : 0xffffff802e8c0bab 0xffffff814cd4b930 : 0xffffff802e8c5b63 0xffffff814cd4ba10 : 0xffffff802e8c6657 0xffffff814cd4ba70 : 0xffffff802e8bd9f9 0xffffff814cd4bbb0 : 0xffffff802e875652 0xffffff814cd4bd50 : 0xffffff802e878f14 0xffffff814cd4bf20 : 0xffffff802e8dd05c 0xffffff814cd4bfb0 : 0xffffff802e8f438b

BSD process name corresponding to current thread: mds

Mac OS version: 13F1077

Kernel version: Darwin Kernel Version 13.4.0: Wed Mar 18 16:20:14 PDT 2015; root:xnu-2422.115.14~1/RELEASE_X86_64 Kernel UUID: 8B1A8FD1-2344-36C0-A7F5-D9D485A995FA Kernel slide: 0x000000002e600000 Kernel text base: 0xffffff802e800000 System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 11955071994 last loaded kext at 5095670814: org.virtualbox.kext.VBoxNetAdp 4.3.28 (addr 0xffffff7fb10e8000, size 28672) loaded kexts: org.virtualbox.kext.VBoxNetAdp 4.3.28 org.virtualbox.kext.VBoxNetFlt 4.3.28 org.virtualbox.kext.VBoxUSB 4.3.28 org.virtualbox.kext.VBoxDrv 4.3.28 com.apple.driver.AudioAUUC 1.60 com.apple.driver.AppleHWSensor 1.9.5d0 com.apple.filesystems.autofs 3.0 com.apple.iokit.IOBluetoothSerialManager 4.2.7f4 com.apple.driver.AppleTyMCEDriver 1.0.2d2 com.apple.driver.AGPM 100.14.34 com.apple.driver.AppleMikeyHIDDriver 124 com.apple.driver.AppleMikeyDriver 2.6.3f4 com.apple.driver.ApplePolicyControl 3.6.22 com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4 com.apple.driver.AppleHDA 2.6.3f4 com.apple.driver.AppleUpstreamUserClient 3.5.13 com.apple.kext.AMDFramebuffer 1.2.4 com.apple.AMDRadeonX3000 1.2.4 com.apple.driver.AppleIntelHD3000Graphics 8.2.4 com.apple.iokit.IOBluetoothUSBDFU 4.2.7f4 com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f4 com.apple.driver.AppleSMCLMU 2.0.4d1 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.kext.AMD6000Controller 1.2.4 com.apple.driver.AppleThunderboltIP 1.1.2 com.apple.driver.AppleSMCPDRC 1.0.0 com.apple.iokit.IOUserEthernet 1.0.0d1 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4 com.apple.driver.AppleLPC 1.7.0 com.apple.driver.AppleMuxControl 3.6.22 com.apple.driver.AppleBacklight 170.4.11 com.apple.driver.AppleMCCSControl 1.2.5 com.apple.driver.SMCMotionSensor 3.0.4d1 com.apple.driver.AppleUSBTCButtons 240.2 com.apple.driver.AppleUSBTCKeyEventDriver 240.2 com.apple.driver.AppleUSBTCKeyboard 240.2 com.apple.driver.AppleIRController 325.7 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1 com.apple.BootCache 35 com.apple.iokit.SCSITaskUserClient 3.6.7 com.apple.driver.XsanFilter 404 com.apple.driver.AppleUSBHub 683.4.0 com.apple.iokit.IOAHCIBlockStorage 2.6.0 com.apple.driver.AppleSDXC 1.5.2 com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2 com.apple.driver.AppleFWOHCI 5.0.2 com.apple.driver.AirPort.Brcm4331 700.20.22 com.apple.driver.AppleAHCIPort 3.0.5 com.apple.driver.AppleUSBEHCI 660.4.0 com.apple.driver.AppleUSBUHCI 656.4.1 com.apple.driver.AppleSmartBatteryManager 161.0.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleACPIButtons 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleACPIEC 2.0 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1 com.apple.nke.applicationfirewall 153 com.apple.security.quarantine 3 com.apple.driver.AppleIntelCPUPowerManagement 217.92.1 com.apple.kext.triggers 1.0 com.apple.iokit.IOSerialFamily 10.0.7 com.apple.driver.DspFuncLib 2.6.3f4 com.apple.vecLib.kext 1.0.0 com.apple.iokit.IOAudioFamily 1.9.7fc2 com.apple.kext.OSvKernDSPLib 1.14 com.apple.iokit.IOAcceleratorFamily 98.26 com.apple.driver.AppleSMBusPCI 1.0.12d1 com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f4 com.apple.driver.AppleHDAController 2.6.3f4 com.apple.iokit.IOHDAFamily 2.6.3f4 com.apple.iokit.IOFireWireIP 2.2.6 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.kext.AMDSupport 1.2.4 com.apple.AppleGraphicsDeviceControl 3.6.22 com.apple.driver.AppleThunderboltEDMSink 2.1.3 com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7 com.apple.iokit.IOSurface 91.2 com.apple.iokit.IOBluetoothFamily 4.2.7f4 com.apple.driver.IOPlatformPluginFamily 5.7.1d6 com.apple.driver.AppleGraphicsControl 3.6.22 com.apple.driver.AppleBacklightExpert 1.0.4 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.driver.AppleSMBusController 1.0.12d1 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.driver.AppleSMC 3.1.8 com.apple.driver.AppleThunderboltDPInAdapter 3.1.7 com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7 com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5 com.apple.driver.AppleUSBMultitouch 240.10 com.apple.iokit.IOUSBHIDDriver 660.4.0 com.apple.driver.AppleUSBMergeNub 650.4.0 com.apple.driver.AppleUSBComposite 656.4.1 com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7 com.apple.iokit.IOBDStorageFamily 1.7 com.apple.iokit.IODVDStorageFamily 1.7.1 com.apple.iokit.IOCDStorageFamily 1.7.1 com.apple.driver.AppleThunderboltNHI 2.0.1 com.apple.iokit.IOThunderboltFamily 3.3.1 com.apple.iokit.IOAHCISerialATAPI 2.6.1 com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7 com.apple.iokit.IOUSBUserClient 660.4.2 com.apple.iokit.IOEthernetAVBController 1.0.3b4 com.apple.driver.mDNSOffloadUserClient 1.0.1b5 com.apple.iokit.IOFireWireFamily 4.5.5 com.apple.iokit.IO80211Family 640.36 com.apple.iokit.IONetworkingFamily 3.2 com.apple.iokit.IOAHCIFamily 2.6.5 com.apple.iokit.IOUSBFamily 686.4.1 com.apple.driver.AppleEFINVRAM 2.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 278.11.2 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 7 com.apple.driver.AppleKeyStore 2 com.apple.driver.DiskImages 371.1 com.apple.iokit.IOStorageFamily 1.9 com.apple.iokit.IOReportFamily 23 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 2.0 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.corecrypto 1.0 com.apple.kec.pthread 1 Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4 Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620 Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455302D474E2D4620 AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22) Bluetooth: Version 4.2.7f4 15112, 3 services, 15 devices, 1 incoming serial ports Network Service: Ethernet, Ethernet, en0 Network Service: Wi-Fi, AirPort, en1 Serial ATA Device: Samsung SSD 840 PRO Series, 512,11 GB Serial ATA Device: MATSHITADVD-R UJ-8A8 USB Device: Hub USB Device: BRCM2070 Hub USB Device: Bluetooth USB Host Controller USB Device: Apple Internal Keyboard / Trackpad USB Device: FaceTime HD Camera (Built-in) USB Device: Hub USB Device: IR Receiver Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

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الحل المُختار

Following this http://mzl.la/1xKsEca

1 Turned off hardware acceleration (I had allready done it before but didn't work) 2 Disabled WebGL

3 With AppZapper uninstalled everything that had to do with flash (player, plugins etc)

After rebooting and reinstalling flash, I am on google maps tha last ten minutes withouth crashing. Will update the issue in case of things go wrong.