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Why do randomn ads keep popping out, and why does firefox keep glitching?!?!

Posted

Whenever I try to go to a website, random ads pop out instead of the website. Also, when I am just surfing the web, the browser automatically closes. I am a busy student and I do not want to deal with this nonsense.

Whenever I try to go to a website, random ads pop out instead of the website. Also, when I am just surfing the web, the browser automatically closes. I am a busy student and I do not want to deal with this nonsense.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.13
  • DivX Web Player version 3.1.1.9
  • DivX VOD Helper Plug-in
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • McAfee MSS+ NPAPI Plugin
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Picasa plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer Download Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • SOE Web Installer
  • Shockwave Flash 17.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1.1.151
  • 5.1.30514.0
  • Windows Activation Technologies Plugin for Mozilla
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • Firefox 37.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0.2/WINNT/en-US/

Extensions

  • AllSSaVer 1.4 (MoQ@t3A.edu)
  • AOL Toolbar 5.74.1.10388 ({7affbfae-c4e2-4915-8c0f-00fa3ec610a1})
  • bestadblocker 1.0 (fEGVYj@jxb.org)
  • CouPExtensioN 1.3 (wsel@hE.edu)
  • DoiwnLLOwApp 4.1 (oiooaa@rxe.co.uk)
  • Object Browser 0.95.261 (9321b276-2c2e-4c5f-bd04-b8118e512707@c0c8a2d6-3275-4cac-a0b2-52e936311db9.com)
  • PCCpnApp 3.18 (lG@k.com)
  • Red AdBlocker 7.16 (cmqdesgi_wovlrqq@djcdbggesmknlsk.org)
  • SalePLuS 1.2 (5AL@x.org)
  • SOE Web Installer 1.0.3.171 ({000F1EA4-5E08-4564-A29B-29076F63A37A})
  • Ask New Tabs 5.0.0.12144 ({A159B887-7EA3-B6C7-59EB-D1011D624DC6}) (Inactive)
  • Download videos and MP3s from YouTube 4.5.3.1206 ({B64D9B05-48E1-4CEB-BF58-E0643994E900}) (Inactive)
  • E-Web Print 1.17.00 (e-webprint@epson.com) (Inactive)
  • RealPlayer Browser Record Plugin 15.0.6 ({0153E448-190B-4987-BDE1-F256CADA672F}) (Inactive)
  • Search-Results Toolbar 1.2.0.0 ({377e5d4d-77e5-476a-8716-7e70a9272da0}) (Inactive)
  • VisualBee V.12 10.23.0.822 ({53c4024f-5a2e-4f2a-b33e-e8784d730938}) (Inactive)
  • WiseConvert 10.31.2.501 ({ebd898f8-fcf6-4694-bc3b-eabc7271eeb1}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA NVS 310
  • adapterDescription2:
  • adapterDeviceID: 0x107d
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 511
  • adapterRAM2:
  • adapterSubsysID: 094e10de
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 10-2-2012
  • driverDate2:
  • driverVersion: 9.18.13.697
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA NVS 310 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8783 solutions 71835 answers

You have a lot of suspicious looking extensions. Here's my suggested procedure for tracking down and removing bad add-ons. I know it seems long, but it's not that bad.

(1) Open the Windows Control Panel, Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Don't be fooled by seemingly innocent or important names if you do not remember choosing to install them. Take out as much trash as possible here.

(2) Open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. (Note: you might not be able to manually Disable extensions in Safe Mode because they are disabled automatically.)

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

(3) You can search for remaining issues with the scanning/cleaning tools listed in our support article: Troubleshoot Firefox issues caused by malware -- there may be some you haven't tried yet. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.

Success?

You have a lot of suspicious looking extensions. Here's my suggested procedure for tracking down and removing bad add-ons. I know it seems long, but it's not that bad. (1) Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. ''Don't be fooled by seemingly innocent or important names if you do not remember choosing to install them.'' Take out as much trash as possible here. (2) Open Firefox's '''Add-ons page''' using either: * Ctrl+Shift+a * "3-bar" menu button (or Tools menu) > Add-ons * in the Windows "Run" dialog, type or paste <br><code>firefox.exe "about:addons"</code> In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate". In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. (Note: you might not be able to manually Disable extensions in Safe Mode because they are disabled automatically.) Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step. Any improvement? (3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]] -- there may be some you haven't tried yet. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case. Success?