Firefox crashing everyday. Updated, removed and reinstalled, but to no avail. Beyond acceptable at this point.
For the last month or two, Firefox has become unstable on two fronts; Firefox crashes, maybe once a week and Adobe Flash crashing in Firefox, maybe twice a week. I have tried everything, but this is becoming too time consuming to put up with. The instability seems to be a Firefox issue. It is free and a labor of love, but it isn't measuring up against Chrome for sure and even IE is more stable these days. If I go download a full new .exe file and reinstall Firefox, seems to be good for a few days, but sooner or later the same issues rise back up. Something is not like it used to be with Firefox.
All Replies (1)
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.