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منتدى الدعم

Firefox crashes

Posted

At first i open it had no respond at all,so i went to window safe mode and it can open.After i open back to firefox in normal mode of window,i change a new PROFILE and start but it appear a crash.So what is the problem?

Crash ID: bp-77e73e85-b27f-47f9-858f-bd72b2141101

At first i open it had no respond at all,so i went to window safe mode and it can open.After i open back to firefox in normal mode of window,i change a new PROFILE and start but it appear a crash.So what is the problem? Crash ID: bp-77e73e85-b27f-47f9-858f-bd72b2141101

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.90 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Date Processed 2014-11-01 03:27:41.190752

Product Firefox Version 11.0

OS Windows NT OS Version 6.1.7601 Service Pack 3


This is a very Very old report.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

Date Processed '''2014-11-01 03:27:41.190752''' Product Firefox Version '''11.0''' OS Windows NT OS Version 6.1.7601 Service Pack 3 ------------------------------- This is a very Very old report. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in.