ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Menu drop-list do not apear, instead there is a mini version of the Thunderbird window. How to fix it?

  • 4 ردود
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه simplepole

more options

On a fresh instalation of Thunderbird running on a fresh instalation of Windows 7 the menu drop-down list do not work. On clicking the list the drop-down appears but insted of being filled with options it tryies to squeez in a copy of the whole thunderbid window - see the print screen.

When restarted in safe mode it works OK.

Any ideas how to solve it?

On a fresh instalation of Thunderbird running on a fresh instalation of Windows 7 the menu drop-down list do not work. On clicking the list the drop-down appears but insted of being filled with options it tryies to squeez in a copy of the whole thunderbid window - see the print screen. When restarted in safe mode it works OK. Any ideas how to solve it?

الحل المُختار

All Replies (4)

more options

الحل المُختار

No picture, but try this https://support.mozilla.org/en-US/questions/1012145

Any better?

more options

Thanks - will check it soon, here is the screenshoot that didn't load up m

more options

Can you check your graphics drivers are up to date and retest.

Also, when you say Safe mode - are you refering to Thunderbird Safe mode or Windows Safe mode?

more options

@Toad-Hall Safe Mode I meant Thunderbird safe mode The graphics drivers should be up-to-date as it was a fresh install of Win 7, with hours and hours of automatic updates. But I will recheck - unfortunatelly I won't be back in the office before Monday. Thanks for replying!