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I can not play live streaming vedios, broadcasted on USTRAM. Chrome plays it but not firefox.

Posted

I am trying to play live broadcasted stream through USTRAM. I can play through chrome but not through my default browser Firefox. It says that this type of MIME or video format is not supported by your device. I installed flash player but no luck.

I am trying to play live broadcasted stream through USTRAM. I can play through chrome but not through my default browser Firefox. It says that this type of MIME or video format is not supported by your device. I installed flash player but no luck.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Citrix Receiver Plugin (Win32)
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Motive Plugin for Mozilla Browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.30514.0
  • iTunes Detector Plug-in

Application

  • Firefox 37.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0
  • Support URL: https://support.mozilla.org/1/firefox/37.0.1/WINNT/en-US/

Extensions

  • Anti-Banner 14.0.0.4971 (anti_banner@kaspersky.com)
  • Bluhell Firewall 2.5.1 ({6BB5760D-F97E-421B-AF5B-8457A90C3CED})
  • Yahoo Mail Hide Ad Panel 2.43 ({c37bac34-849a-4d28-be41-549b2c76c64e})
  • Dangerous Websites Blocker 14.0.0.4971 (content_blocker@kaspersky.com) (Inactive)
  • Kaspersky URL Advisor 14.0.0.4971 (url_advisor@kaspersky.com) (Inactive)
  • Safe Money 14.0.0.4971 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 14.0.0.4971 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 9400 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0641
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 15721462
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 1-18-2013
  • driverDate2:
  • driverVersion: 9.18.13.1106
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9400 GT Direct3D11 vs_4_0 ps_4_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

I had no issues when I signed up for a trial. Does this happen:

I had no issues when I signed up for a trial. Does this happen: *[[Troubleshoot Firefox issues using Safe Mode]] *In a new profile [[Use the Profile Manager to create and remove Firefox profiles]] *Or with Flash hardware acceleration disabled?