We had to do a complete reboot of my laptop and now the signin button on QVC, does not work when I signin w/my email address. It works in IE. Please help!
The question states everything. QVC works on IE, but not Firefox, after a system cleanup. Everything else works, but the signup button on QVC.
The question states everything. QVC works on IE, but not Firefox, after a system cleanup. Everything else works, but the signup button on QVC.
All Replies (1)
What do you mean? What happens? What error messages are there?
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to.
Type about:preferences<Enter> in the address bar.
- Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;
Type about:preferences#advanced<Enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Poke around safe web sites. Are there any problems?
Then restart.