ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox and AVG dialog box problems

  • 8 ردود
  • 4 have this problem
  • 3 views
  • آخر ردّ كتبه FredMcD

more options

I have a weird problem that has just started today. My AVG antiviris program keeps opening dialogue boxes to download what it claims is a cpm.htm file, described as a Firefox HTML file, and coming from cpm.avg.com. The box asks if I want to download the file. I can't shut the wretched things out; if I close one, another one opens up, it's like dealing with the Medusa's head. There doesnt seem to be any support by email for AVG, just a USA phone number (I'm in the UK). Has anyone come across this problem? I'm assuming it's a virus but none of my "tools" have detected anything (SpyBot, Winzip Malware).

I have a weird problem that has just started today. My AVG antiviris program keeps opening dialogue boxes to download what it claims is a cpm.htm file, described as a Firefox HTML file, and coming from cpm.avg.com. The box asks if I want to download the file. I can't shut the wretched things out; if I close one, another one opens up, it's like dealing with the Medusa's head. There doesnt seem to be any support by email for AVG, just a USA phone number (I'm in the UK). Has anyone come across this problem? I'm assuming it's a virus but none of my "tools" have detected anything (SpyBot, Winzip Malware).

الحل المُختار

Problem now solved. It was an AVG issue and not Firefox but required remote-control tech support from AVG to kill the problem.

Read this answer in context 👍 0

All Replies (8)

more options

الحل المُختار

Problem now solved. It was an AVG issue and not Firefox but required remote-control tech support from AVG to kill the problem.

more options

Because AVG wants to have an update or kinda gets some of the stuff from their site.

more options

Because AVG wants to have an update or kinda gets some of the stuff from their site.

more options

Security Issue: Update your Flash Player v16.0.0.305
https://www.adobe.com/products/flashplayer/distribution3.html

more options

Hi Fred yes I know about the Flashplayer thing, there's nothing I can do about it. It refuses to install. That's a question I shall need to put on another forum.

more options
more options

That was useful Fred....I had a file that I'd downloaded specifically from the Adobe website, called Adobe installation helper....didnt do a thing. Your links were a lot better. All sorted now!

more options

In your Bookmarks Manager, create an Abode folder, and put all if the links here. Especially the upgrade links.