X
Tap here to go to the mobile version of the site.

منتدى الدعم

Firefox Video Deselect Enable Hardware Acceleration is on by default. I think it should be off by default. It causes problems for the majority of users: HTML5

Posted

HTML5 video playback is choppy and corrupted in Firefox with it on. I had to spend several hours to find the problem. I then asked some friends and family that I had switch to firefox more than a year ago if tgey noticed choppy video. They all had. And they all went back to IE. I recently did an uninstall / reinstall of firefox due to a problem caused by "Blank your Monitor" addon. I had forgotten about the default "use hardware acceleration" that caused problems for me years ago. So I tried flash unin/reinstall & other things before unchecking that box. I probably won't forget next time, But I recommend your browser to others & doubt I'll remember to clue them in. So I think you lose users because of this & I lost several hours again.

Why is this "enabled" by default?

HTML5 video playback is choppy and corrupted in Firefox with it on. I had to spend several hours to find the problem. I then asked some friends and family that I had switch to firefox more than a year ago if tgey noticed choppy video. They all had. And they all went back to IE. I recently did an uninstall / reinstall of firefox due to a problem caused by "Blank your Monitor" addon. I had forgotten about the default "use hardware acceleration" that caused problems for me years ago. So I tried flash unin/reinstall & other things before unchecking that box. I probably won't forget next time, But I recommend your browser to others & doubt I'll remember to clue them in. So I think you lose users because of this & I lost several hours again. Why is this "enabled" by default?

Additional System Details

Installed Plug-ins

  • Hola VLC media player Web Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

More Information

Helpful Reply

  • Edit to subject line:Should ask...

Firefox 'Use Hardware Acceleration when Available" is on (enabled) by default. Why? I think it should be off by default. It causes problems for the majority of users: HTML5

*Edit to subject line:Should ask... Firefox 'Use Hardware Acceleration when Available" is on (enabled) by default. Why? I think it should be off by default. It causes problems for the majority of users: HTML5
philipp
  • Top 25 Contributor
  • Moderator
5321 solutions 23502 answers

Helpful Reply

hello mattbc, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

hello mattbc, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Question owner

philipp said

hello mattbc, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

Why would you need that? My question is: Why is "use hardware acceleration when available checked / on by default? tools/options/advanced - use hardware acceleration when available (is checked by default) This causes problems for many users. Read my original comment.

''philipp [[#answer-685075|said]]'' <blockquote> hello mattbc, could you go to the firefox ''menu ≡ > help ? > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on... </blockquote> Why would you need that? My question is: Why is "use hardware acceleration when available checked / on by default? tools/options/advanced - use hardware acceleration when available (is checked by default) This causes problems for many users. Read my original comment.
philipp
  • Top 25 Contributor
  • Moderator
5321 solutions 23502 answers

hardware acceleration doesn't cause problems for the majority of users. this information is needed to find out more about your graphics hardware in order to troubleshoot the issue.

hardware acceleration doesn't cause problems for the majority of users. this information is needed to find out more about your graphics hardware in order to troubleshoot the issue.