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منتدى الدعم

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I am getting a blue box blocking part of a page and nothing I do fixes it

ckbk20
ckbk20
Posted

Something about Adobe Flash is blocking part of this site: Big Fish Games. I click the icon in the address bar to allow, nothing happens.

Something about Adobe Flash is blocking part of this site: Big Fish Games. I click the icon in the address bar to allow, nothing happens.
Attached screenshots
  • Question details
    Product Firefox
    Topic إعدادات الخصوصية والأمان
    System Details
    • Windows 7
    • Firefox 35.0

Additional System Details

Installed Plug-ins

  • AOL Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • CANON iMAGE GATEWAY Mycamera Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 16.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • 5.1.30514.0
  • NPWLPG
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

More Information

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ckbk20
ckbk20
Posted

Question owner

The screen shots are in my 1/31 9:28am post. I can re post them if you want.

Thanks again

The screen shots are in my 1/31 9:28am post. I can re post them if you want. Thanks again
ckbk20
ckbk20
Posted

Question owner

I posted 2 screen shots on 1/31, 9:28am. I can re-post them if you need me to.

Thank you!!!

I posted 2 screen shots on 1/31, 9:28am. I can re-post them if you need me to. Thank you!!!

Modified by ckbk20

FredMcD
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers
Posted

Do you have any add-ons that change how the browser displays pages?

Do you have any add-ons that change how the browser displays pages?
ckbk20
ckbk20
Posted

Question owner

This latest problem happened after I did what the 1/30/15, 5:31pm post suggested. I can find no way to reverse it. I picked the wrong background image to block, I guess. Can this be reversed?

I haven't added any add ons

This latest problem happened after I did what the 1/30/15, 5:31pm post suggested. I can find no way to reverse it. I picked the wrong background image to block, I guess. Can this be reversed? I haven't added any add ons
FredMcD
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers
Posted

Are you talking about this;

Once the game is loaded, pause it when the blob shows up.

Mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information.

Now select Media. There should be a list of the elements for that page. Start at the top, select each one at a time while watching the viewer at the bottom of the page. Do any of them look like the blob?

Just above the viewer, on the left, is a check box to block the current choice.

Do the above, but turn off anything being blocked.

Are you talking about this; ----------------- Once the game is loaded, pause it when the blob shows up. Mouse to the address bar and Left click the icon. A window for displaying site information should come up. Select More Information. Now select Media. There should be a list of the elements for that page. Start at the top, select each one at a time while watching the viewer at the bottom of the page. Do any of them look like the blob? Just above the viewer, on the left, is a check box to block the current choice. -------------------- Do the above, but turn off anything being blocked.
ckbk20
ckbk20
Posted

Question owner

Well, that is the first thing I tried to do, but there is no way to turn off anything being blocked. No option to do that. Just the option to block and then save as (which is what I did) and, of course, have no clue what I saved it as. I am now getting, just about every 2 minutes, this error, but ONLY on Firefox. Could this have something to do with it? Please see attached images.

Well, that is the first thing I tried to do, but there is no way to turn off anything being blocked. No option to do that. Just the option to block and then save as (which is what I did) and, of course, have no clue what I saved it as. I am now getting, just about every 2 minutes, this error, but ONLY on Firefox. Could this have something to do with it? Please see attached images.
guigs
guigs 1072 solutions 11697 answers
Posted

Warning Unresponsive script - What it means and how to fix it

However have we tried visiting this site in a new profile? Profile Manager - Create, remove, or switch Firefox profiles

[[Warning Unresponsive script - What it means and how to fix it]] However have we tried visiting this site in a new profile? [[Use the Profile Manager to create and remove Firefox profiles]]
FredMcD
FredMcD
  • Top 10 Contributor
4272 solutions 59919 answers
Posted

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.

'''[https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site]''' Open the History Manager '''<Control><Shift> H.''' In the search bar, enter the name of the site. Right click on one of the listings and select '''Forget About This Site.''' This should remove all information, including any passwords / settings.
ckbk20
ckbk20
Posted

Question owner

Sorry, FredMcD, removing history for one site. didn't work. I did that action for all the ones that came up under that name. Its a real puzzler, isn't it. Frankly, I'm more annoyed by the unresponsive script error that I keep getting.

Sorry, FredMcD, removing history for one site. didn't work. I did that action for all the ones that came up under that name. Its a real puzzler, isn't it. Frankly, I'm more annoyed by the unresponsive script error that I keep getting.
ckbk20
ckbk20
Posted

Question owner

guigs2, I did a Firefox restore, and so far, fingers crossed, I'm not getting that unresponsive error script. However, it didn't change my original problem with the blank background.

Thanks for your help!!

guigs2, I did a Firefox restore, and so far, fingers crossed, I'm not getting that unresponsive error script. However, it didn't change my original problem with the blank background. Thanks for your help!!
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