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When I open firefox android, my wifi and mobile data switch off on HTC one M7

Posted

I cannot surf the net with firefox on my HTC one M7 as of this week.

Every time I open the browser, it closes my wifi and mobile data, meaning I get the error 'server not found'

i tried removing it and all its add ons, then re-installing...

Just the same.

Anyone help please?

I cannot surf the net with firefox on my HTC one M7 as of this week. Every time I open the browser, it closes my wifi and mobile data, meaning I get the error 'server not found' i tried removing it and all its add ons, then re-installing... Just the same. Anyone help please?

Modified by richyriches

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0

More Information

Roland Tanglao
  • Administrator
72 solutions 784 answers

Hi RichyRiches

  1. I have an HTC One M7 running Firefox for Android 35 with Android 4.4.3. Is that what you are using?
  2. "Every time I open the browser, it closes my wifi and mobile data, meaning I get the error 'server not found' " - Strange I have no such issue. Any websites in particular? Or is all of them? Do other web browers work?
  3. I don't think this is a Firefox for Android problem. In the past problems like that have been because of WiFi issues caused by firewalls. Please check with your ISP and check your firewall.

Cheers!

....Roland

Hi RichyRiches # I have an HTC One M7 running Firefox for Android 35 with Android 4.4.3. Is that what you are using? # "Every time I open the browser, it closes my wifi and mobile data, meaning I get the error 'server not found' " - Strange I have no such issue. Any websites in particular? Or is all of them? Do other web browers work? # I don't think this is a Firefox for Android problem. In the past problems like that have been because of WiFi issues caused by firewalls. Please check with your ISP and check your firewall. Cheers! ....Roland

Modified by Roland Tanglao